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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,247 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,247 reviews

November 28, 2023

Need to replace $20 part and was quoted $300 to replace things that don't need to be replaced. More

by CSHTOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Valeria
Nov 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.

November 28, 2023

The salesperson, Vincent Nguyen, was fantastic to work with on the purchase of my 2024 Camry. He was very helpful, knowledgeable, and did his best to speed up the process for me. No one wants to spend the More

by Meldi1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vincent Nguyen, Francisco
Nov 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2023

Isaiah was fantastic at taking his time to find me the perfect family car. He put in a lot of effort to also find me the best price. His customer service was amazing and the final purchase was special bec More

by Katherineflores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah and Stanley
Nov 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

from the time we came we were helped immediately, Kris was very knowledgeable of the inventory, very helpful to find a car in my price range. Exceeded our expectations on customer service! More

by dylansmithwick23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Hunt
Nov 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

My last visit was for an inspection for which I had no appointment. Upon my arrival, I was promptly greeted by a service representative. He heard my request for service, documented my insurance informat More

by ellafrodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Marltinez
Nov 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2023

Prompt and very professional and thorough. Lounge chairs in waiting are in bad need of replacement More

by Rick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, service advisor
Nov 21, 2023 -

Rick responded

👍

Nov 21, 2023 -

Rick responded

Good

November 21, 2023

Mr. Adam at the AutoNation Toyota Service is an extremely Professional Service Advisor. Always greets me with a smile. I have never seen him tired. He always does his job with enthusiasm. He has vast knowl More

by Rafiqur Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Martinez
Nov 23, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Rafiqur, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Advisor are very helpful. Let us know about service recommendations and any discounts available for the service. More

by Rathod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 17, 2023

Worked with Shajeel. Communication from when we first saw the car until we purchased was great. There was no surprises upon closing and Shajeel worked with us to have t More

by Andrew J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shajeel K.
Nov 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Andrew, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation and have an amazing day!

November 17, 2023

Very knowledgeable about their product! Very nice folks to do business with. We enjoy our new car. More

by Mlank4d1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdul Aziz
Nov 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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