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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,241 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,241 reviews

September 30, 2023

Very satisfied with my shopping experience. Mike the GM was very nice, kind and helpful. He got me with salesman Aziz to help me with my new purchase. Very smooth n fast. 👌 More

by luissaldana668
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aziz
Oct 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 29, 2023

Great. In detail. And repairing the problem and quick specs check for future. issues for a head appointments More

by romar6196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha clark
Oct 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

The employees were very prompt to service. I was in and out in no time and I was pressed for time but did not let them know til the end. My car was parked for my convenience to leave the premi More

by csexton21
Recommend Dealer
Yes
Employees Worked With
Failed to get names
Sep 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

September 25, 2023

Abel to get the job done in a timely manner, but lacks a lot of follow through on a professional level. Thought I was at a backyard mechanic shop. And I like backyard mechanics. More

by Georgemsim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe the plumber
Sep 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Here at AutoNation Toyota Gulf Freeway, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (713) 489-2097 to discuss ways we can better serve you in the future.

September 25, 2023

I had a great experience at AutoNation Gulf Freeway Toyota. Setting up a service appointment was a breeze. Joe Vaske, the Service Advisor, provided excellent service, kept me informed throughout my v More

by eddal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vaske
Sep 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Eddal, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

September 20, 2023

Julian did a great job presenting and accommodating us in our purchase of our Toyota. The sales manager was very nice and the front desk ladies were wonderful and very helpful (sorry I can't remember their n More

by mhop9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Sep 23, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

I paid $2,600 to get a tune up, my tires rotated, balanced and an alignment. I got a half job done and I am not satisfied with the advisor or the services. I was at Toyota almost from 10:00 am to 3:0 More

by Eve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector Rivas and Manager
Sep 22, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Eve, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 15, 2023

rep was very friendly and she kept me advised on completion status and seemed to really care More

by lfountain02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Sep 18, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 15, 2023

From the moment I walked in Julian was there to help. He made sure to hear out all my requests and requirements as I searched for a new car unexpectedly. He went above and beyond to make sure I felt at e More

by goldie12709
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian, Francisco, Hector
Sep 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

Mike is my service advisor who is professional, friendly and courterous service. He patiently answered every questions and explained throroughly the processing of the services that my car need to be done. I More

by DKNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pungitore
Sep 18, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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