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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,245 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,245 reviews

May 08, 2023

The service was good and the sales person that took care of my car was very friendly and explained everything very well. The reason why I only gave 4 stars is because the service took over an hour and 45 mi More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez
May 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. If you are willing, please call our General Manager at (713) 489-2097 for further assistance with moving forward. We hope to hear from you in the future.

May 08, 2023

The service was good. They did a good job . The service writer was very helpful. The only reason I didn’t give a 5 star was because my tire had a nail and they told me tha More

by Rosie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Paul
May 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Rosie, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 07, 2023

I took my car to get a oil change and the brake fluid change. When they removed the plastic cover on the bottom they didn’t but all the screws back. The guard was dragging on the ground. I had to but set More

by saulsid22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember there name
May 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (713) 489-2097 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 07, 2023

Great dealership for the best deal possible and best service available for your vehicle in town More

by Marcus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulibeth Jones, Marcus Bebawi
May 10, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Marcus, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 07, 2023

The sales team was amazing and the process at AutoNation Toyota gulf freeway was quick and easy. I love my new car and got exactly what I wanted. More

by Traceroofingjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan
May 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 04, 2023

They do a really good job! ! And also, the service was really fast. I recommend it!! More

by rosimarpirela13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie
May 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Online Booking: I requested an appointment online for installation of specific tires. I was not notified before hand that the tires I selected were not in stock. If I would’ve received a phone call regar More

by Toyota101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

I've always had a good experience at Autonation. The service staff is friendly and is honest about the recommendations given to keep my vehicle running well. The prices are fair and wait time is rea More

by lec77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily, Jose
May 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

May 02, 2023

I am loving my 2023 Toyota Camry v6 it’s amazing. The Sales Rep Carlos was very professional and helped make my car buying Transactions easy. More

by marina.alcazar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos perez
May 05, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Marina, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 02, 2023

I took my vehicle in because the wheel was shaking when I drive. MY car was left at the shop frim 10am to 4/4:30pm. The invoice shows that the issue was addressed but it is still shaking. Now I have to wait More

by felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot
May 05, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Felicia, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you are willing, please call our General Manager at (713) 489-2097 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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