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AutoNation Toyota Gulf Freeway

Houston, TX

4.5
1,249 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,249 reviews

April 04, 2023

Helpful. Efficient. Customer-Focused. Polite. Respectful. Service writers extend themselves to make sure customers are informed of the progress of repairs. More

by Howard.BryanJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kesia Clark
Apr 07, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Howard, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

It was fast and easy to get our vehicle! We inquired on the availability, dropped by, test drove the car, and we drove off with our vehicle a couple if hours later. Customer service was fa More

by acpalacios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed Jawed, Sunny Chen
Apr 07, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

They were great! Justin, was very attentive and did a great job making sure my truck got repaired in a timely manner. I will definitely come back for any future servi More

by Freddy1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 02, 2023

Mi vendedor Mario Lopez lo hizo facil rapido y en Español! Fue una buena experiencia. Sali muy contenta con mi troca nueva. More

by Yakirubio1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Lopez
Apr 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola, nuestro personal se dedica a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. ¡Gracias de nuevo por la reseña!

April 02, 2023

Really good, it was fast and every helpful, really professional and know and has knowledge of most of anything I needed to know. More

by rajumilen21
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jaz
Apr 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 01, 2023

It was ok until, I started have problems with the car a lot of problems.. More

by Moonshine106
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 05, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

March 31, 2023

E x e l e n t e t r a b a j o More

by Noelia 😁
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None
Apr 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola, estamos muy contentos de haberle brindado una experiencia tan positiva. Si necesita más ayuda, nuestro equipo está disponible para hablar: ¡viajes seguros!

March 30, 2023

Excellent service from the time of check in till the time of check out. The service advisor was great. They managed to have me in n out with very little wait time. Definitely will be getting my next PM from More

by muzzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad Jawed
Apr 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 29, 2023

Fast Service, very informative. Customer service was excellent Car buyer rep Frida was outstanding ! Very clean **** More

by Butcher
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frida
Apr 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Butcher, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 28, 2023

When i visited AutoNation I meet with the Manager David Stokely. Omg he has the best customer service ever. He was super nice, assisted in a timely matter and he help me with all the questions I had and if More

by Shenekqua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Stokely
Apr 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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