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AutoNation Toyota Gulf Freeway

Houston, TX

4.5
1,249 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,249 reviews

March 28, 2023

Great manager and great customer service. Highly recommend. I won’t take my vehicle anywhere else. More

by jessicaw2383
Recommend Dealer
Yes
Employees Worked With
David Stokely
Apr 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 28, 2023

David Stokley, Omg he has the best customer service ever. He was super nice and welcoming assist me with all my needs in a timely matter and answer any questions that I had. He went above and beyond I More

by Janet4305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Stokely
Apr 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 28, 2023

Quick Service. I will certainly ask for Mike next visit. He kept me updated in the progress. More

by jlkmedley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 27, 2023

When I first started going this place was great they would do all of your recalls and service in a timely manner while being very personable. I don’t see any of those employees from 2020 working today. More

by 4 runner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Justin vest, Thomas idele
Mar 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

March 27, 2023

Great Service Cassie made sure I knew it would be a while wait and got me a shuttle ride home. More

by raised_aged_0w
Recommend Dealer
Yes
Employees Worked With
Cassie
Mar 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 26, 2023

My salesman Shajeel Khokhar was beyond the best, even after my sale six months later he still go beyond selfless service to make sure I'm happy with my car. The car needed service done that requires them More

by briscoe.stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shajeel Khokhar
Mar 26, 2023 -

briscoe.stephanie responded

My salesman Shajeel Khokhar was beyond the best, even after my sale six months later he still go beyond selfless service to make sure I'm happy with my car. The car needed service done that requires them keeping the car Shajeel Khokhar and Justin made sure everything was to my satisfaction and they and the service team did everything and beyond to complete it. I am more than happy with their service and would recommend anyone to AutoNation family.

March 24, 2023

This was my second visit to this dealership and I had a Very Good experience. I was communicated with in detail and treated with respect. I'd be glad to deal with them anytime and recommend this dealersh More

by cking1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Mike
Mar 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

March 24, 2023

I arrived early but as usual the person I signed on with was unavailable but it ok with Jason but the wait time always take longer than I expected. More

by Irene Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason?
Mar 29, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Irene, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. If you ever need help, just give us a call. Happy motoring!

March 24, 2023

Very professional and courteous. I did not have to wait too long for my truck. Very friendly staff. More

by vm6995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 23, 2023

Made 8 am appt. to have diagnostics for my 2017 Highlander, due to some echoes in the radio and some occasional hesitation to accelerate in slow traffic. My vehicle More

by jojeaga
Recommend Dealer
Yes
Employees Worked With
Mike Pungatore
Mar 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. Please call our General Manager at (713) 489-2097 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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