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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
1,249 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,249 reviews

March 23, 2023

Fast and great customer service. Mike was very helpful, and recommendations were great. Will definitely come back for my car services. More

by Ninci Quintero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, We appreciate you taking the time to leave us a response, Feel free to stop by if you ever need any more help.

March 23, 2023

They don't want to lend you a loaner. They always lie that they don't have a loaner vehicle to loan but they have one. even though my vehicle has a safety recall after 7 months there's st More

by sunognakawale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
i don't know
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Mar 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (713) 489-2097 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 22, 2023

Greatexcellent fun fantastic timely polite kind wonderful great sales clean bathrooms TV snacks clean futuristic More

by Inscorebeverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratnik
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Mar 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2023

Wait took a little longer but it was ok, definitely coming back for service in the future. More

by Graciepooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis, Guzman
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Mar 24, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

March 19, 2023

went in to have a converter shield for my 2014 Tacoma 4-cylinder, after a two hour wait I was told it was not available 🤬 More

by johnvalvaneda66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dexter
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Mar 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.

March 19, 2023

Julian Almanza is a great salesman. Kind and knowledgeable. The service department is also top notch More

by jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Almanza and Hector in service
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Mar 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Jessie, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 19, 2023

Warranty service was quick and easy. Mike was friendly and kept me up to date on my vehicle. More

by Jaimegjr20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Mar 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 17, 2023

Good costumer service all my questions were answered and explanation of the business simple easy process More

by Jg0696989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanier olano
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Mar 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 16, 2023

Mike was professional and friendly. Had to call him twice to get the part ordered. Once the part arrived, I showed up a few days later and I was promised the service was going to last l More

by jpsandino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pungitore and Judith Ruiz
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Mar 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 16, 2023

Great service, friendly staff, clean and spacious facility. Very easy anf convenient to schedule service appointments. More

by huertarocio2110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Mar 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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