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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,245 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,245 reviews

March 14, 2023

Nice atmosphere and very clean, however, staff could be nicer to customers and not talk down to them! Except what someone has for a down payment and don't pressure them to come up with more money that they More

by bfdavisxx
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pratik Lamichhane
Mar 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

March 13, 2023

Process was easier that I thought it would be. Salesperson Chris Luong was informative, professional, just what I needed to make the decision to buy my new (used) 2022 Camry. More

by kndroses
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Luong, Abid Messiah B.
Mar 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 11, 2023

Fue muy agradable las personas y muy amables gracias por sus servicios y sus atenciones More

by JW
Recommend Dealer
Yes
Employees Worked With
No recuerdo ningun nombre
Mar 16, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

March 09, 2023

The sales person who helped me was Mr. Mahamoad. He was professional, he answered all my questions, he help me with my purchase with no hassle. I would recommend him and Toyota Autonation More

by Edith Martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamoad
Mar 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Edith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

March 07, 2023

Shajeel was very friendly and answered all my questions knowledgeable. Larentiu was very friendly and knowledgeable as well More

by Breadthewookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakeel Khokar, Larentiu Miron
Mar 10, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 06, 2023

Love going to Toyota most caring and attentive people I could have ever meet thanks Toyota More

by Garciabella16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kesha
Mar 10, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 06, 2023

Keisha Clark was super awesome. .got me in and out took care of my main concern, went above and beyond to make sure that my vehicle was 100% ready to go.. And also Sales Manager Stan More

by luistristan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Clark and Stan Knox
Mar 10, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 05, 2023

The Service Rep was very attentive and thorough in letting me know what work/service was needed for my vehicle More

by rhondafoley50
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hugo Rivas
Mar 09, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 04, 2023

Easy to schedule an appointment on line. Prompt attention when I arrived. Impressed in receiving a video as the service attendant pointed out areas of concern with my vehicle. Mike was More

by Lynn Defee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 08, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Lynn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 02, 2023

Good service and good attitude employees, I like Toyota services, Good discounts for your services. More

by Vilomata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Vilomata, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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