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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,245 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,245 reviews

March 02, 2023

They are very thorough, polite and time efficient. I have also had a car towed in and they solved the problem in a timely manner More

by Kakennon
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

I got my appt time mixed up and they still took my car in for service. I always receive excellent customer service at this dealership! More

by yolycan39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Everytime I come to Autonation Toyota I'm always given service of the highest quality. The service reps explain everything in detail and maintenance on my vehicle is done quickly. More

by Rverastegui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pungitore
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 27, 2023

Aziz was AMAZING through the whole process. I was apprenhisve at first but he walked me through the whole process and even when I was going to walk away from the deal reassured me he'd do every More

by shawn08long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Aziz
Mar 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 27, 2023

Wait was way to long I had to wait over 2 hours for an oil change More

by Gracie.vazquez1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Mar 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 25, 2023

Rachel was very helpful and she took awesome care of me! Sunny in finance was very knowledgeable and helped me get the best warranty for my car. Overall very friendly and family oriented facility. 10/10 More

by fatima.edwards
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachel and sunny
Mar 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 25, 2023

Much better experience than other dealerships I have worked with in the past. I just wish that when you get a car wash along with your service, that it's better than it is. Anyone can drive a vehicle More

by Countess Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice guys in service center
Mar 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 24, 2023

The service was was right the first time. Great customer service too ! Will recommend to everyone. More

by Art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha
Mar 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 24, 2023

They were extremely friendly, had my truck checked with recommendations. Completed work on it quickly and explained issues and even had a short video. Waiting room is comfortable with coffee, could use a l More

by ts311633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Feb 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

February 23, 2023

Awesome dealership they explained everything in detail and I was out in just over an hour. More

by Nanacannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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