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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,245 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,245 reviews

February 18, 2023

Toyota saleswoman Rachel always treats her customers with care. This was our fourth vehicle from this dealership. We appreciate her. More

by RV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 22, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 18, 2023

Easy to work with. After we bought the car, Shajeel continued to work with us to fix minor issues. More

by Jasonrhoneycutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shajeel
Feb 22, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

I came into the dealership, a little hesitant for my scheduled service. I did not have a great experience trying to make an appointment by telephone. I was able to use the online scheduler very easily t More

by TF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2023

These are the nicest people around. .from the time I bought my Rav 4 through service apps and free car wash. Never had a bad experience More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Feb 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Beverly, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 14, 2023

DO NOT USE THIS DEALERSHIP FOR SERVICE! Pablo Loredu denied service simply because of a poor previous review. Apparently they were instructed to do so by Craig Fletcher. This is not a dea More

by mahearne.uh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo Loredu and Craig Fletcher
Feb 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (713) 489-2097, so we can work with you to make this right.

February 13, 2023

Great staff quick service painless paperwork process gave me close to what they quoted me on the phone for my trade in even tho I wrecked it on the way to trade the pickup they sold me was exactly as adverti More

by ptroopco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela
Feb 16, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2023

it was a really good experience. they did their job really fast and on time More

by Faraz Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez
Feb 16, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Faraz, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 11, 2023

Solid work and they get the job done! Helping me out all the time with both my Toyota Camry and new Rav 4. Pablo who’s been my main go to guy has always had my back in getting me what’s n More

by Joe Balderas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Feb 14, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

Sold me a wreaked car with a clean car fax. And didn’t bother to tel me that the car was wreak and never claimed.. After I contacted the dealership I was told to take them the car. They seen More

by Angel.81c10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Feb 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Feb 14, 2023 -

Angel.81c10 responded

I already talked to the GM and the answer I gotten was your eyes are better then mine, I do see some damage but nothing that we can do now. Now they told me they were going to replace the windshield because it was cracked and now I feel like they giving me the run around. Before I purchased the vehicle the windshield was in stock but now it’s not and I keep waiting for a call or text and get nothing unless I call them..

February 09, 2023

Excellent service and great installations. Service performed on timely matter. Would recomend to anybody. Keep up this great service. More

by Raulmiguelnava77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent Rep.
Feb 12, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

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