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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
1,243 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,243 reviews

January 02, 2023

Waiting for a part and paid for part and service. Service still not done. Was told part would arrive today Saturday. More

by Torresmando28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
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Jan 05, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Please call our General Manager at (713) 489-2097 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

December 31, 2022

Great service. Just need more signs as to where the service vehicles should pull up to. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
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Jan 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Bill, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 31, 2022

David is amazing! I called to help our client and David got the part in the next day and got the car fixed the same day. He went above and beyond to help and make sur More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David and Hugo
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Jan 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Terri, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

Excellent service. Jorge Monzon was very helpful and knowledgeable. Facilities were very clean and organized. More

by jrmoral2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Monzon
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Jan 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 29, 2022

Calling this dealership was a breeze! Staff is friendly and knowledgeable and made my purchase simple and easy! More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judith Ruiz Leon
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Jan 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us, Jacob! Feel free to stop by if you ever need any more help.

December 29, 2022

Excelente y son muy amables en verdad lo recomiendo! !! Ahora voy a disfrutar mi Rav4 2023!! 😁 More

by Noelia 😁
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Melgar
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Jan 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola, estamos muy contentos de haberte proporcionado una experiencia tan positiva! Siéntase libre de pasar si alguna vez necesita más ayuda.

December 29, 2022

Atención excelente, son muy profesionales, ayudan con claridad de dudas de los clientes, lo recomiendo 100 por cierto More

by Carlos perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Garcia
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Jan 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola Carlos, es genial leer comentarios tan maravillosos sobre tu reciente experiencia con nosotros! Si alguna vez necesita ayuda, llámenos. ¡Feliz conducción!

December 29, 2022

Great service provided with no hassle of add ons, the service specialist was very friendly & knowledgeable & guaranteed my Avalon will be ready in an hour and it was, impressed by the service department. More

by EC2WIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

December 28, 2022

Every person I have come in contact with has excellent customer service. I would definitely buy from this dealership again. More

by Rhonda Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Silva
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Jan 01, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Rhonda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

Hector was amazing . He had an answer for all of my questions. Best service at Toyota More

by monikacastellon15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Dec 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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