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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.5
1,243 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,243 reviews

December 26, 2022

The service provided by Jorge Monzon was outstanding. Lots of knowledge and care for us. More

by amonzon6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Monzon
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Dec 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 24, 2022

The truck we bought was with service for 2 weeks. We didn't receive updates or calls back, even when we asked to speak with management (excuses & lies). I'm now making payments on a truck that we did More

by Leah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pablo
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December 23, 2022

I went in looking for one specific car and came out with something I never even considered. The person who helped me, MJ, was very nice. If it weren’t for him I wouldn’t have found the car that I ended up b More

by espinozaerika17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammed (MJ)
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Dec 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

The staff at Toyota are very professional and friendly and make sure they satisfy their customers. More

by Kimmapooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Dec 22, 2022 -

Kimmapooh responded

The staff at Toyota are very professional and friendly and make sure they satisfy their customers

Dec 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 21, 2022

Muy atentos y profesionales exelente servicio cada vez que estoy en sus instalaciones la atención es de primera complacido con su servicio More

by Yosvani Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma
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Dec 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

December 20, 2022

Service was real slow, my vehicle was not ready when promised. Also left my vehicle dirty. More

by daniel
Purchase Time
Recommend Dealer
No
Employees Worked With
pablo
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Dec 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Daniel, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

Jan 03, 2023 -

daniel responded

I'm good, please just improve your service for next time.

December 20, 2022

Service department was awesome. Real-time feedback on service progress and ready when promised. Only gave 4 starts overall because I did not have the same experience on the sales More

by Jerryrivers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Dec 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

Everything was good they had done everything to my satisfaction like always the service was awesome More

by tontiveros1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2022

The customer service is excellent. I was attended promptly and even had my vehicle washed after the service was done More

by Jhwang1949
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam
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Dec 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2022

The people there Are very Friendly and gets thing done fast!!! I would Recommended to everybody More

by Tyl8806
Recommend Dealer
Yes
Employees Worked With
Woody sweets
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Dec 16, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

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