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AutoNation Toyota Gulf Freeway

Houston, TX

4.5
1,243 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,243 reviews

June 02, 2022

Diligently working to fix your vehicly, but occasionally make problems that they will fix later. More

by DON B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Idele
Jun 03, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 02, 2022

My late husband and I have been coming to AutoNation Gulf Freeway for service on our cars for 10-15 years using Thomas Idele as our service advisor. He is the best and is very knowledgeable and profession More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Adele, Javier Lara
Jun 03, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 02, 2022

Pleased with the professionalism and promptness when driving up for service. Wait time was a little longer than estimated; but not bad. Check out was smooth. More

by TGal
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma M.
Jun 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 02, 2022

VERY GOOD DEALER MY RATING IS NUMBER 10 OR 5 STAR. I WOULD RECOMMEND HIGHLY. More

by haucucdoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HECTOR RIVAS
Jun 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 02, 2022

The service was great! Really polite and attentive to my needs… awesome work Thank y’all! 😊 More

by luistristan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren and Darlene
Jun 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 31, 2022

Autonation Gulf Freeway is very professional and very easy to work with. The people I interacted with were open and honest at every stage of my purchase. A pleasurable experience to be sure. More

by Greg Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Jorge
Jun 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Greg, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 30, 2022

Paloma’s was super helpful and understanding. I appreciate the fast and efficient service from your service department. Definitely coming back for all my service needs. More

by lalarcon1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Palmoia
May 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2022

My first time at this dealership. Came in for oil change and of course they said I needed something else. But in this case I actually did and my vehicle runs a lot better. Casey was v More

by Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey and the service manager on duty 5/28
May 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

The dealership hires people with good customer skills. You are greeted with a smile that makes you feel welcome. More

by bigheartedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma Mata/Quang Dinh
May 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2022

Good service good turn around for maintenance,bot I ask if they could check AC for noise when I turn it on they stated they it was a diagnostic test that needed to be done and it might take all day.even i More

by Beatrice
Recommend Dealer
Yes
Employees Worked With
NA
May 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

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