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AutoNation Toyota Gulf Freeway

Houston, TX

4.5
1,243 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,243 reviews

May 13, 2022

Abdul Aziz was a fantastic sales rep. He was honest, straightforward, knowledgeable, courteous and kind. My transaction went flawlessly. More

by susansellsintexas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Aziz
May 16, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to Abdul here at AutoNation Toyota Gulf Freeway! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2022

I made an appointment, but had to wait due to short staff. Manager came out as the service tech after 15 min wait. He was very gracious and explained he was stepping in and had to remember how to proce More

by lorenacounterman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
May 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

Good service and friendly staff in a convenient location make this dealership a great place to service my 4runner. More

by johnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo, Lauren
May 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

I was thankful everyone was very pleasant and kind. Justin was very patience and kind.The time wasn't long at all, I was in and out in no time. Service manager was very nice. More

by deanway3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
May 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

Great and excellent service! Wait time for me was ok but I believe it can be improved . More

by ngoran100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Routine service
May 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

May 12, 2022

The new person that will keep taking care of my car preventive maintenances at the Toyota dealer on Saturday April 30, 2022 and so on was Pablo. He is an excellent and awesome employee. I want him to b More

by Guillermo Lacomba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo, Zulibeth, Thomas. These employees are awesome and they have provided an excellent service to me in the past regarding my car preventive maintenances and emergencies.
May 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

I enjoy going to this dealership for service. They are always courteous and efficient. The staff is excellent. More

by Veryhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
May 15, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 11, 2022

Showed up for an oil change. I was greeted went over options gave me an estimate time and was completed 10 mins before time. Car was even run thru car wash in back . I get a full More

by Beagle442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
May 13, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2022

I am thankful that I were able to charge all of the mechanical work that were done on my car Thomas Idele my Service Advisor were wonderful More

by Jean23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Idele
May 13, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 10, 2022

Service manager Luis is a liar. Luis said an oil change would cost $80. I was charged $87. Luis said a wheel alignment would cost $90. I was charged $108. Luis said new filters More

by aeaamodt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis
May 13, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. If you are willing, please call our General Manager at (713) 489-2097 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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