AutoNation Toyota Gulf Freeway - Service Center

Went recently for oil change and alignment. Had to go back for alignment but was corrected for free, just took a few hours but overall it was good. Had to go back for alignment but was corrected for free, just took a few hours but overall it was good. More

I would like to thank Scott Frazier for going above and beyond to see that my daughters vehicle was delivered before 5 on Friday even though they had their busiest day off the year in the Service Departmen beyond to see that my daughters vehicle was delivered before 5 on Friday even though they had their busiest day off the year in the Service Department. Once again Auto Nation Toyota comes through again! More

One service advisor, Adam was very courteous and helpful and really takes time to explain the servicing options available intended. and really takes time to explain the servicing options available intended. More

This dealership is very respectful and fair. I brought my car in for a regular oil change and tire rotation service. They were able to work with my third-party maintenance plan and got me a few I brought my car in for a regular oil change and tire rotation service. They were able to work with my third-party maintenance plan and got me a few extra things as well. They also suggested a few extra service items that my car needed but in a way that didn’t seem high-pressure nor forcing, which I experienced with other service facilities. Thank you AutoNation, I will definitely come back for my next service. More

Joselyn Perez warmly greeted me I approached her desk and asked for a rental car. She gave me options in detail and was very knowledgeable. Made the process fast and easy for me! asked for a rental car. She gave me options in detail and was very knowledgeable. Made the process fast and easy for me! More

I’m extremely disappointed with the service at this Toyota dealership. I’ve taken my van in multiple times for the same issue, and after over a month in their service department, the problem is still n Toyota dealership. I’ve taken my van in multiple times for the same issue, and after over a month in their service department, the problem is still not properly fixed. I trusted them to resolve the issue, but this has been a frustrating and unacceptable experience. This vehicle should be considered a lemon. I’ve brought my van to AutoNation Toyota multiple times for the same unresolved issue, and it’s spent over a month in their service department. Despite that, the problem still isn’t fixed properly. Yet they continue to claim that everything is fine. It’s beyond frustrating. I’ve wasted time, energy, and trust. This level of service is unacceptable, and I wouldn’t recommend this dealership to anyone. More

This person was out that day and I needed my to go to work and the car was ready on Saturday. He did not gave a rental car or offered me one. I did not know how log was going to take to get it fixed. work and the car was ready on Saturday. He did not gave a rental car or offered me one. I did not know how log was going to take to get it fixed. Thankis More

Got a water pump replaced for $1200 and it leaked 30min after I got back on the road. Now they are not being cooperative about letting my local Toyota dealer fix it. Won't answer phone or return messages after I got back on the road. Now they are not being cooperative about letting my local Toyota dealer fix it. Won't answer phone or return messages all day and other dealers say they can't fix it without their approval More

Excellent customer service and work by the service department. Hector did a great job explaining the maintenance required and followed up with me upon completion. Greta experience at AutoNation Toyota department. Hector did a great job explaining the maintenance required and followed up with me upon completion. Greta experience at AutoNation Toyota. More