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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
733 Reviews

733 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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July 10, 2023

Fueron muy rápidos y muy honestos y la cotización se me hizo muy justa, y el precio por el servicio que hice me pareció bien More

by EDUARDO MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Creo que su nombre era micol
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Jul 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola Eduardo, nos complace saber que tuviste una experiencia tan positiva con nosotros. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

July 10, 2023

Great customer service on time not long wait. Service manager was very friendly and had More

by syedsaad13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 03, 2023

Best in the SE. Hands down all the time. Can't get no better. Thanks More

by jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 30, 2023

Luis is always helpful and lets me know what is needed to keep my vehicle in optimal conditions. More

by Juan Camaney
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis
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Jul 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Juan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 30, 2023

Great service. I was called about coming in for a free oil change and check up. More

by Andie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Merylee
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Jul 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Andie, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 27, 2023

Service manager has no desire to fix problems, is rude and confrontational. Worse experience at a dealership I’ve ever had. More

by Haley1013
Service Communication
Recommend Dealer
No
Employees Worked With
David, Keisha
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Jun 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

June 27, 2023

It’s all ways a great experience, we arrived a bit early and were attended promptly greeted warmly and friendly. We always enjoy our visits More

by embarber77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John
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Jul 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 26, 2023

Very pleasant personal and very helpful with any questions or concerns that I had with options. More

by los_leones
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keisha
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Jun 29, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 26, 2023

The first time I went the guy texted me and said he would keep me in formed. This time the girl took my car and I never saw her again. I had to ask and find out after an hour and a half. When Keisha went to More

by Randilhoward
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mari Perez, Keisha
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Jun 29, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 22, 2023

Service department did terrible. Took my car for alignment twice and they still couldn’t fix it. More

by avitiachris13
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Idk
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Jun 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

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