AutoNation Toyota Gulf Freeway - Service Center

They replaced my alternator but never put back the engine cover rivets. I recognized it when I washed my car. The rivets were placed under the hood close by the windshield. It was not professional. Also, I s cover rivets. I recognized it when I washed my car. The rivets were placed under the hood close by the windshield. It was not professional. Also, I spent a thousand for their service but they did not even offer me a car wash. My Camry was totally dirty with all dirt, finger prints and sprinkler's water spots. I wonder if they missed anything else when they did the job. This is just a small issue but rings the bell for the customer's safety and the car's performance. Furthermore, the cost to replace the alternator was overpriced. I did some research as well as called some other dealers but this price was much higher. Because my car wasn't drivable and was towed to this place, so I have no choice. I wasn't happy and satisfied after all. Would not recommend it! More

Great employees and communication; Mike let me know what to expect at my next service, thank you. to expect at my next service, thank you. More

The dealers service center was by far the largest service garage I’ve ever seen. The waiting area was phenomenally clean and comfortable. garage I’ve ever seen. The waiting area was phenomenally clean and comfortable. More

Hector, was my service guy and he was AWESOME! It was a Saturday, I didn’t have an appointment, and he still had me out of there in 1 Hour! It was a Saturday, I didn’t have an appointment, and he still had me out of there in 1 Hour! More

Friendly service and great work. Nice facility with good air conditioning. I trust my vehicles service done here. Nice facility with good air conditioning. I trust my vehicles service done here. More

I wish I could give 10 star ⭐️ but since there is always room for improvement I am giving Justin Vest and AUtoNation 5 + he is one of the BEST Service Advisors I ever deal with. I would definitely recommend room for improvement I am giving Justin Vest and AUtoNation 5 + he is one of the BEST Service Advisors I ever deal with. I would definitely recommend Justin Vest to any family or friends. He will make sure you get taking care right away with a smile and great attitude. More

I was greeted by Casey. I was given an estimated time, and as promised my car was ready. Fast and great service I was given an estimated time, and as promised my car was ready. Fast and great service More

Mike Pungitore was great. He gave me one free oil change! My car was cleaned. Washed and waxed. The wait was a bit long. He gave me one free oil change! My car was cleaned. Washed and waxed. The wait was a bit long. More

This dealer had a good, friendly and professional knowledge to service my car. I've got all the right answers from it. Thank you AutoNation. knowledge to service my car. I've got all the right answers from it. Thank you AutoNation. More

As a Toyota customer, I was very disappointed on Saturday, my appointment was at 10:30, my assigned service manager wasn’t there and neither was the service manager in that dept. I was being skipped Saturday, my appointment was at 10:30, my assigned service manager wasn’t there and neither was the service manager in that dept. I was being skipped left and right and no one would offer or ask to help, yet there were girls just walking around taking selfies, all they did was place papers on the windshields. Very poor customer service! I asked a girl for help and she said someone will be with me shortly, help never came until I went back inside and spoke with Justin and he took care of it. I will be reaching out to Toyota about this, this is unacceptable, if everyone was trained, these situations would be avoided. Regards, Emilio Tristan 832.282.8383 More