AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
734 Reviews of AutoNation Toyota Gulf Freeway - Service Center
As a Toyota customer, I was very disappointed on Saturday, my appointment was at 10:30, my assigned service manager wasn’t there and neither was the service manager in that dept. I was being skipped Saturday, my appointment was at 10:30, my assigned service manager wasn’t there and neither was the service manager in that dept. I was being skipped left and right and no one would offer or ask to help, yet there were girls just walking around taking selfies, all they did was place papers on the windshields. Very poor customer service! I asked a girl for help and she said someone will be with me shortly, help never came until I went back inside and spoke with Justin and he took care of it. I will be reaching out to Toyota about this, this is unacceptable, if everyone was trained, these situations would be avoided. Regards, Emilio Tristan 832.282.8383 More
They are really nice trough all time and explained all service and given a good advice on what you need for your vehicle Thanks and definitely I will back at ti his location 👍 service and given a good advice on what you need for your vehicle Thanks and definitely I will back at ti his location 👍 More
Since I purchased my Toyota Highlander at AutoNation in 2014, I have received excellent and dependable maintenance on my vehicle. Maintenance prices are comparable to any auto mechanic shop. 2014, I have received excellent and dependable maintenance on my vehicle. Maintenance prices are comparable to any auto mechanic shop. More
My husband took my Toyota Camry for service and it literally took less than an hour. He said the service agent was very nice and knowledgeable. He feels like we’re home again regarding all our needs literally took less than an hour. He said the service agent was very nice and knowledgeable. He feels like we’re home again regarding all our needs for our services. More
Service was excellent as was the Service Rep, Luis Guzman. Completed on time, as promised. Luis was knowledgeable, helpful and genuinely friendly. Guzman. Completed on time, as promised. Luis was knowledgeable, helpful and genuinely friendly. More