AutoNation Toyota Gulf Freeway - Service Center

The service was good. They did a good job . The service writer was very helpful. The only reason I didn’t give a 5 star was because my tire had a nail and they told me tha They did a good job . The service writer was very helpful. The only reason I didn’t give a 5 star was because my tire had a nail and they told me that i Had to replace the whole tire, when all they had to do is plug it. More

I took my car to get a oil change and the brake fluid change. When they removed the plastic cover on the bottom they didn’t but all the screws back. The guard was dragging on the ground. I had to but set change. When they removed the plastic cover on the bottom they didn’t but all the screws back. The guard was dragging on the ground. I had to but set screws in so it would stop dragging on the floor. I am very disappointed in the service. It is not hard to but back screws you took off. More

Online Booking: I requested an appointment online for installation of specific tires. I was not notified before hand that the tires I selected were not in stock. If I would’ve received a phone call regar installation of specific tires. I was not notified before hand that the tires I selected were not in stock. If I would’ve received a phone call regarding this, I would have avoided missing an extra day from work. That’s the point of creating an appointment. In order to have the tires I wanted installed, I had to pay for them upfront. Waiting Area: The waiting area needs more outlets and tables with chairs for those people that are working and need to plug in a laptop. Service Attendant: Justin offered me other brands since the ones I wanted were not in-stock. He explained the warranty information but I was set on the ones I had done extensive research on. Overall, Justin delivered. More

I've always had a good experience at Autonation. The service staff is friendly and is honest about the recommendations given to keep my vehicle running well. The prices are fair and wait time is rea The service staff is friendly and is honest about the recommendations given to keep my vehicle running well. The prices are fair and wait time is reasonable. The wait lounge is comfortable with tv's, coffee and ample space. Been a repeat customer for years! More

I took my vehicle in because the wheel was shaking when I drive. MY car was left at the shop frim 10am to 4/4:30pm. The invoice shows that the issue was addressed but it is still shaking. Now I have to wait drive. MY car was left at the shop frim 10am to 4/4:30pm. The invoice shows that the issue was addressed but it is still shaking. Now I have to wait until I my next off day to schedule ANOTHER appointment for the same problem. I am beyond frustrated. More

This dealership is probably one of the best in Houston. There are always staffed and fully capable of getting the job done and getting it done quick as possible. Adam my service advisor has came a long way There are always staffed and fully capable of getting the job done and getting it done quick as possible. Adam my service advisor has came a long way since he first started and is doing nothing but great things with this company. He goes over every multi-point with me and texts me when the vehicle is finished! Thanks toyota thank you my service advisor Adam. More

I love going to AutoNation because that is where I purchased my car from. They treat you with respect. They are very friendly, helpful and very professional. The person that helped me was Marily Perez purchased my car from. They treat you with respect. They are very friendly, helpful and very professional. The person that helped me was Marily Perez and she was very friendly and very professional. Thank you AutoNation for all you all do! More

The service experience was great. The dealership was clean and convenient. I was served quickly and was provided clear recommendations for service. The dealership was clean and convenient. I was served quickly and was provided clear recommendations for service. More

Great first 6 months service and everyone was very nice Great services and very helpful Great services and very helpful More