AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
733 Reviews of AutoNation Toyota Gulf Freeway - Service Center
I would give this dealership an average review. I have had issues with them getting back with me more than once regarding issues after they were suppose to reach out with their manager but he's alw I have had issues with them getting back with me more than once regarding issues after they were suppose to reach out with their manager but he's always either in a meeting or off campus and then nobody gets back with me even after I've called to follow up. I just feel this is terrible customer service on there part and will most likely go to another Toyota dealership for service once my maintenance contract runs out this year. More
The check-in was easy, and informative, letting me know what was needed and a good estimate of time and cost. The wait time was accurate and comfortable. The checkout was without any last minute surprises what was needed and a good estimate of time and cost. The wait time was accurate and comfortable. The checkout was without any last minute surprises and went smoothly. More
Wait is too long. Over an hour for an oil change isn't necessary. Broke off my side mirror, and when put back on had a chunk out. Over an hour for an oil change isn't necessary. Broke off my side mirror, and when put back on had a chunk out. More
I was very pleased with the service provided by Keisha, who was professional and very courteous. The wait for the vehicle was not long, and thanks for the free wash. who was professional and very courteous. The wait for the vehicle was not long, and thanks for the free wash. More
Staff is friendly they helped me in a timely manner. They were able to resolve my concerns and took care of my transaction. I will definitely recommend Autonation to friends and family. They were able to resolve my concerns and took care of my transaction. I will definitely recommend Autonation to friends and family. More
My service advisor Justin Vest was very professional and courteous. He helped me with the coupons that was available to me which made me smile then I smiled again when my 2003 Tacoma showed up washed. Made courteous. He helped me with the coupons that was available to me which made me smile then I smiled again when my 2003 Tacoma showed up washed. Made my day. Thanks! More