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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
731 Reviews

731 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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March 02, 2023

I got my appt time mixed up and they still took my car in for service. I always receive excellent customer service at this dealership! More

by yolycan39
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Everytime I come to Autonation Toyota I'm always given service of the highest quality. The service reps explain everything in detail and maintenance on my vehicle is done quickly. More

by Rverastegui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pungitore
Mar 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 27, 2023

Wait was way to long I had to wait over 2 hours for an oil change More

by Gracie.vazquez1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Mar 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 25, 2023

Much better experience than other dealerships I have worked with in the past. I just wish that when you get a car wash along with your service, that it's better than it is. Anyone can drive a vehicle More

by Countess Moon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice guys in service center
Mar 03, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 24, 2023

They were extremely friendly, had my truck checked with recommendations. Completed work on it quickly and explained issues and even had a short video. Waiting room is comfortable with coffee, could use a l More

by ts311633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Feb 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

February 23, 2023

Awesome dealership they explained everything in detail and I was out in just over an hour. More

by Nanacannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 22, 2023

AutoNation Toyota on the Gulf Freeway has been servicing my Tacoma for years without any issues. They have provided a loaner car when I needed one. Hugo provides great customer service by keeping me updated More

by Leroyjrmaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Feb 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

February 21, 2023

Easy to make appointments. Very good service. The service advisor was very helpful and kept me informed of the progress of the service being done. More

by monteroaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Aguilar
Feb 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Monteroaj, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Gulf Freeway

February 21, 2023

Great experience. Great customer service. It took reasonable time for the service I was getting. More

by avilacharro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Feb 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 20, 2023

The service department seems to have improved its attention to detail recently, When I had my 2012 Prius checked out at 65,000 miles, they finally reset that annoying "service needed reminder" so I c More

by Dr. Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 24, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

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