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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
731 Reviews

731 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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February 18, 2023

Bien agradable a tiempo services amable credible informacion buena sin esperar mucho tiempo amicable satisfactory More

by Norma C. De Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan
Feb 22, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola Norma, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

February 17, 2023

I came into the dealership, a little hesitant for my scheduled service. I did not have a great experience trying to make an appointment by telephone. I was able to use the online scheduler very easily t More

by TF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 21, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2023

These are the nicest people around. .from the time I bought my Rav 4 through service apps and free car wash. Never had a bad experience More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Feb 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Beverly, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 14, 2023

DO NOT USE THIS DEALERSHIP FOR SERVICE! Pablo Loredu denied service simply because of a poor previous review. Apparently they were instructed to do so by Craig Fletcher. This is not a dea More

by mahearne.uh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo Loredu and Craig Fletcher
Feb 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (713) 489-2097, so we can work with you to make this right.

February 13, 2023

it was a really good experience. they did their job really fast and on time More

by Faraz Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez
Feb 16, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Faraz, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 11, 2023

Solid work and they get the job done! Helping me out all the time with both my Toyota Camry and new Rav 4. Pablo who’s been my main go to guy has always had my back in getting me what’s n More

by Joe Balderas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Feb 14, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Joe, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2023

Excellent service and great installations. Service performed on timely matter. Would recomend to anybody. Keep up this great service. More

by Raulmiguelnava77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent Rep.
Feb 12, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

February 08, 2023

Was able to get appointment the same day. Fast service. Received digital report after service. Was able to communicate through text at all times. More

by Sunnycruiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha
Feb 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 06, 2023

I did have an appointment (so that always helps in getting out much quicker). Jorge was my service advisor and he was very helpful and kept me updated with what was going on and ETA's. More

by CPALMERIN82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Fuentes
Feb 09, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 04, 2023

Friendly staff keep up the good work but the service department Hugo Martinez is the best. Always take time and explain what I need now or in the future to keep my 🚗 in good condition. More

by mrssyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Martinez,Clyde London Davis
Feb 04, 2023 -

mrssyed responded

yes i did

Feb 04, 2023 -

mrssyed responded

publicly on 2/4/23

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