AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
731 Reviews of AutoNation Toyota Gulf Freeway - Service Center
I came into the dealership, a little hesitant for my scheduled service. I did not have a great experience trying to make an appointment by telephone. I was able to use the online scheduler very easily t scheduled service. I did not have a great experience trying to make an appointment by telephone. I was able to use the online scheduler very easily though. Justin was very professional and easy to work with. I asked to speak to the service manager and let them know about my difficulties making appointment by phone. They were also very professional, and apologized for the hassle. The shuttle was provided quickly, and I enjoyed easy conversation with the driver. Justin communicated very clearly through text and was sure to get approval prior to any repairs after quoting the cost. I was a much more comfortable leaving the dealership after having such a positive experience with everybody. I’ll be back for my next service. More
DO NOT USE THIS DEALERSHIP FOR SERVICE! Pablo Loredu denied service simply because of a poor previous review. Apparently they were instructed to do so by Craig Fletcher. This is not a dea Pablo Loredu denied service simply because of a poor previous review. Apparently they were instructed to do so by Craig Fletcher. This is not a dealership that cares about their customers! There are other better options to service your car. More
Solid work and they get the job done! Helping me out all the time with both my Toyota Camry and new Rav 4. Pablo who’s been my main go to guy has always had my back in getting me what’s n Helping me out all the time with both my Toyota Camry and new Rav 4. Pablo who’s been my main go to guy has always had my back in getting me what’s needed for my cars. More
Excellent service and great installations. Service performed on timely matter. Would recomend to anybody. Keep up this great service. Service performed on timely matter. Would recomend to anybody. Keep up this great service. More
Was able to get appointment the same day. Fast service. Received digital report after service. Was able to communicate through text at all times. Fast service. Received digital report after service. Was able to communicate through text at all times. More
I did have an appointment (so that always helps in getting out much quicker). Jorge was my service advisor and he was very helpful and kept me updated with what was going on and ETA's. getting out much quicker). Jorge was my service advisor and he was very helpful and kept me updated with what was going on and ETA's. More
Friendly staff keep up the good work but the service department Hugo Martinez is the best. Always take time and explain what I need now or in the future to keep my 🚗 in good condition. department Hugo Martinez is the best. Always take time and explain what I need now or in the future to keep my 🚗 in good condition. More