AutoNation Toyota Gulf Freeway - Service Center

excellent customer service like always by my adviser CASEY, she consistently meet and occasionally even exceed costumers CASEY, she consistently meet and occasionally even exceed costumers More

Always an impeccable customer service visit with Luis Guzman! This is the ONLY place I will take my vehicles for service. Guzman! This is the ONLY place I will take my vehicles for service. More

Felt ignored when I pulled in. Had to run around and look for help. Twice. Took longer than I would like to finallly have someone come over and ask what was wrong with car. Left wh Had to run around and look for help. Twice. Took longer than I would like to finallly have someone come over and ask what was wrong with car. Left white battery substance on bolt near battery. I had the battery and terminal replaced. They could have at least cleaned all of the residue away from the battery area. The guy who did wait on me was friendly and I liked him. I guess I would go back but you need to greet people when they pull in for service. It was like pulling into a ghost town with no employees greeting me. More

We were provided a written estimate to replace the struts on the cargo lift that were no longer working. This on a 2017 Highlander. We agreed to the repairs and the $1000 and change estimate. After repairs w on the cargo lift that were no longer working. This on a 2017 Highlander. We agreed to the repairs and the $1000 and change estimate. After repairs were completed we were told they hadn’t included labor in the written estimate, which was $600+ more fir a total of $1600 and change. What were we supposed to do at that point? The work had already been completed and the car was ready to be picked up. I told Jose, our Service Rep, not including all costs on a written estimate is very amateur for a company like Toyota. More

Excellent, fast and friendly service. Good environment would recommend this place for your service and purchase Good environment would recommend this place for your service and purchase More

service was quick and complete. Service person told me I didn't need to change oil at this time and saved me money Service person told me I didn't need to change oil at this time and saved me money More

I have no complaints service was good my service rider is excellent I was in an out in 30 minutes my service writer is always honest and is willing to talk excellent I was in an out in 30 minutes my service writer is always honest and is willing to talk More

Good treatment, Service advisor good knowledge. Good timing for service appointment. Shutter service good, and om time Good timing for service appointment. Shutter service good, and om time More

Friendly staff, fast service thank you to take care my service I will be back service I will be back More

Very fast and completely professional! Good waiting area and my car looked very nice and clean when I got it Good waiting area and my car looked very nice and clean when I got it More