AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
733 Reviews of AutoNation Toyota Gulf Freeway - Service Center
I have always taken my Toyota Prius to a dealer for maintenance. I have found that AutoNation Toyota Gulf Freeway does a great job at keeping my car in excellent running condition. They are friendly, f maintenance. I have found that AutoNation Toyota Gulf Freeway does a great job at keeping my car in excellent running condition. They are friendly, fast and efficient. More
We were provided a written estimate to replace the struts on the cargo lift that were no longer working. This on a 2017 Highlander. We agreed to the repairs and the $1000 and change estimate. After repairs w on the cargo lift that were no longer working. This on a 2017 Highlander. We agreed to the repairs and the $1000 and change estimate. After repairs were completed we were told they hadn’t included labor in the written estimate, which was $600+ more fir a total of $1600 and change. What were we supposed to do at that point? The work had already been completed and the car was ready to be picked up. I told Jose, our Service Rep, not including all costs on a written estimate is very amateur for a company like Toyota. More
Felt ignored when I pulled in. Had to run around and look for help. Twice. Took longer than I would like to finallly have someone come over and ask what was wrong with car. Left wh Had to run around and look for help. Twice. Took longer than I would like to finallly have someone come over and ask what was wrong with car. Left white battery substance on bolt near battery. I had the battery and terminal replaced. They could have at least cleaned all of the residue away from the battery area. The guy who did wait on me was friendly and I liked him. I guess I would go back but you need to greet people when they pull in for service. It was like pulling into a ghost town with no employees greeting me. More
I have no complaints service was good my service rider is excellent I was in an out in 30 minutes my service writer is always honest and is willing to talk excellent I was in an out in 30 minutes my service writer is always honest and is willing to talk More