Back

AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
733 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
View All Hours

733 Reviews of AutoNation Toyota Gulf Freeway - Service Center

Sort by
July 23, 2022

Great experience. Very helpful. Communications with service advisor improved greatly over 6 months ago. Wrecker service stunk. More

by staro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Aguilar, Deniece
Jul 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

July 23, 2022

Pleasant and speedy service. I highly recommend taking the vehicle here as I have a complicated wheelchair modified vehicle and they are willing to accommodate. More

by Calvoa16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

July 20, 2022

This time I was not satisfied with the service because the fault that the vehicle presented was not detected, which I heard when I was driving it, but the problem is that I think that a thorough review wa More

by Antonio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marilyn
Jul 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Antonio, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2097. We would appreciate the chance to turn your experience around.

More
July 20, 2022

Maintenance - Casey was great. Purchasing 6 maintenance services: nice and caring associate, but WAY too long! I was not buying a car... It should have taken at the most 15 minut More

by nooreet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Gavidia, some of the below is N/A
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2022

Complete work in day and half appreciate timely work. Did not wash car. All other good. More

by lkchaffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2097. We would appreciate the chance to turn your experience around.

More
July 20, 2022

Really good customer service and friendly staff. I had an issue and they worked til it was resolved to my satisfaction. I took my car in and they changed the oil ,rotated tires and washed it in abou More

by katibelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig and Marily others that I don't know names
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Katibelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2022

Excelente Customer Service ! There Were Fast In Solving My Problem , Plus Honoring My Warranty.Plus Their Customer Service Highly Professional. More

by zamarripajoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulibeth Jones
Jul 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 19, 2022

Service was fast and efficient Pablo did a great job in keeping me informed at all times. The inside if the facility was clean housekeeping was constantly cleaning, I didn’t get her name. She helped me cle More

by dbarrera1125Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo, Hispanic woman who checked us in and a Hispanic custodian
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

My experience with the dealer ship was great! The staff was very friendly and helpful. I loved the fact that you washed my truck it's those little things that make a big difference to a customer More

by Charlesbiehl67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 18, 2022

This dealership really cares about your car. And will inform you some information if you refuse the service!! Great information. More

by evevill24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jul 20, 2022 -

evevill24 responded

Yes, this is the only place I service my car.

...
43
...