AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
733 Reviews of AutoNation Toyota Gulf Freeway - Service Center
Mr. Ricardo Aguilar was very professional advisor, he treats customers with a very positive energy and he makes them feel happy and satisfied treats customers with a very positive energy and he makes them feel happy and satisfied More
My service adviser was amazing, and the service was exceptional! It was obvious the service department is making changes that allow for more expedient service with less wait time and less pressure. exceptional! It was obvious the service department is making changes that allow for more expedient service with less wait time and less pressure. More
I made appointment for an oil change and when I showed up the service advisor Justin Vest took care of me really quickly and I got out of there within an hour. Thanks Justin the service advisor Justin Vest took care of me really quickly and I got out of there within an hour. Thanks Justin More
Polite, friendly people Good fast service. Liked the video of the mechanic checking my vehicle. 4 Runner was clean when it came in. Car wash got the dust off, it was still wet and starting t Liked the video of the mechanic checking my vehicle. 4 Runner was clean when it came in. Car wash got the dust off, it was still wet and starting to dry when I walked out to it. I ask if they could dry it and they said no the blower does. I informed them it didn't do a good job and the car had been detailed recently. It needed to be had dried or yalls car wash needs new blower. Spots spots spots. I had to have it washed again to get the spots off. It only gets hand washed. So next 6month visit I'll skip yalls wash, unless I know it will be cared for as I like to. Plus I ask for them not to put air in my tires that I use nitrogen. When signing to leave the girl, not Paloma went over what they did. She mentioned the usual plus air in tires. I said no, Paloma was told not to do that. If it needed anything I'd take it to tires by design for nitrogen. She went and said something to some one, then came back and said oh no they didn't put any air in. On the way out, I checked the tire pressure on the screen and yes yall did add air. Not acceptable. Not that it was an opps sorry, but she lied to a customer. Luv my 4 Runner and my previous venzas 12 and 15. Looking forward to dealing with toyota for many years to come. More