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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
733 Reviews

733 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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June 05, 2022

I'd like the time they don't take to much time, and the attention to the client. More

by susanaoviedo960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

My late husband and I have been coming to AutoNation Gulf Freeway for service on our cars for 10-15 years using Thomas Idele as our service advisor. He is the best and is very knowledgeable and profession More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Adele, Javier Lara
Jun 03, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 02, 2022

Pleased with the professionalism and promptness when driving up for service. Wait time was a little longer than estimated; but not bad. Check out was smooth. More

by TGal
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma M.
Jun 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 02, 2022

VERY GOOD DEALER MY RATING IS NUMBER 10 OR 5 STAR. I WOULD RECOMMEND HIGHLY. More

by haucucdoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HECTOR RIVAS
Jun 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 02, 2022

The service was great! Really polite and attentive to my needs… awesome work Thank y’all! 😊 More

by luistristan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren and Darlene
Jun 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 30, 2022

Paloma’s was super helpful and understanding. I appreciate the fast and efficient service from your service department. Definitely coming back for all my service needs. More

by lalarcon1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Palmoia
May 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2022

My first time at this dealership. Came in for oil change and of course they said I needed something else. But in this case I actually did and my vehicle runs a lot better. Casey was v More

by Q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey and the service manager on duty 5/28
May 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 27, 2022

The dealership hires people with good customer skills. You are greeted with a smile that makes you feel welcome. More

by bigheartedo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma Mata/Quang Dinh
May 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2022

Good service good turn around for maintenance,bot I ask if they could check AC for noise when I turn it on they stated they it was a diagnostic test that needed to be done and it might take all day.even i More

by Beatrice
Recommend Dealer
Yes
Employees Worked With
NA
May 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

May 25, 2022

My husband always takes my Highlander in when it’s tIme for service. He always calls me when service is complete and Tells me about the great service and customer service that he received. We we’re just More

by lkdiaz60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria
May 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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