AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
733 Reviews of AutoNation Toyota Gulf Freeway - Service Center
I always have my vehicle services done here however, each time the representative that I've been assigned has not been at work. This was the case on this visit as well. But because of the professionalis each time the representative that I've been assigned has not been at work. This was the case on this visit as well. But because of the professionalism of Justin the visit for service was very good. More
I have come here regular for years. Everyone kind. Effective and efficient service. I like how you get an audio video review of your car and recommendations from mechanic. He was hard t Everyone kind. Effective and efficient service. I like how you get an audio video review of your car and recommendations from mechanic. He was hard to hear is an observation. I had to play it 4 times. Clean car at end of service is a nice touch. More
I was drop off my car on Friday at 9 am on 04/15/22 , Sierra told me she will call me when the car is ready. But I wait all day she did not call me back, I called and leave the messages but she still not Sierra told me she will call me when the car is ready. But I wait all day she did not call me back, I called and leave the messages but she still not call me back. So I did stop by the dealer at 5:30 pm and talk to her, she said she too busy on that day that why she didn’t call me then tell me she will call me tomorrow . But the next day I still didn’t hear anything from her again, I try to call but she didn’t answer, I leaved the messages and until Monday about 3pm, I call again nobody pick up the phone then I decided to go there to see what’s going on there. I did talk to the other lady work there then finally I have my car back. It was terrible service I never seen before. More