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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
733 Reviews

733 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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April 18, 2022

The service department provided top notch service. I am shocked though cause my past experiences were not great, so I am not sure what changed but keep it up. Also, want to give a shout out to the dri More

by bless_sheen!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma and James
Apr 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

April 18, 2022

I waited 3 hours before hearing the result of the inspection and determining the work to be done. Also, I have a manufacturer defective dashboard and I believe the company should replace it without More

by kce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hector Rivas
Apr 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.

April 16, 2022

Me atendieron súper rápido y no batallé para el mantenimiento de mi thundra todo muy bien More

by Lesruby05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Apr 20, 2022 -

AutoNation Toyota Gulf Freeway responded

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

April 15, 2022

Excelente servicio rápido amable me explicaron todo recomendaciones un cambio notable si lo recomiendo me gusto el canbio More

by escobarj1070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No me acuerdo
Apr 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Esperamos poder ser de ayuda en el futuro. ¡Cuídate!

April 15, 2022

Great experience , great price on my service This dealer has really improved their performance. I used not to like it but i will be back More

by Juanb1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Apr 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

April 14, 2022

Very good service. Repair work was done correctly and in a timely manner. Did not wait very long. Marily is excellent. More

by anpang.wu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Apr 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 14, 2022

I was told because I would be willing to drop off my vehicle as opposed to waiting an hour and a half, they were gonna skip me. I had an appointment but they worked on walk-ins over appointments. My car More

by ekretzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pablo
Apr 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Ekretzzz, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

April 14, 2022

I did not purchase my car from this location but it has been treated here. Every since I've been coming here Thomas has been my advisor and I love his patience and the fact he is not pressuring. However, d More

by DEKESHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Dekesha, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 11, 2022

From the time I got there until I left It was great service. Great team! More

by Gabbyarredondo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Héctor rivas
Apr 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 11, 2022

Excellent and prompt service. friendly customer service updates on maintenance needed during the visit thanks More

by marinagrau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
Apr 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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