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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
733 Reviews

733 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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April 01, 2022

Thomas was the team member that assisted me on my last visit to the dealer with all of my service issues. He was very helpful, kind, and respectful and his services was fantastic. More

by Shayenjames125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Idele Jr
Apr 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 31, 2022

Wait time for routine maintenance services is too long. It is nice for the car wash. More

by Gofishing11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember their names
Apr 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2022

Always friendly people and clean waiting areas. I trust the the people working there to always advise the proper maintenance my car needs and nothing I do not need. More

by Dayzmay42013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulibeth and everyone who picked me up and drove me home.
Apr 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 31, 2022

Fastest in-and-out ever - service writer great - washed the car inside and out - thank you More

by Tom Dahn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure - young lady
Apr 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Tom, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

March 30, 2022

Fast, efficient and friendly service. Customer service was great! Excellent service writer - Hector. Clear communication. More

by BPhelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector and Justin
Apr 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

March 30, 2022

The service was excellent from my advisor Marily. Everyone including her were all very professional and attentive. I absolutely love this location. Will definitely be back for service More

by linarezmary2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Apr 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 29, 2022

I HAD MY 2003 TOYOTA TACOMA SERVICED(injector clean-up service Thomas was excellent in walking me through the steps. HE IS A 5 star employee. More

by Morales,phil
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
thomas idele jr # 34435
Apr 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 27, 2022

Toyota Gulf Freeway Service Care take extra care with my 2015 Highlander and it drives like new and I am always informed of the repairs or maintenance care beforehand with multiple options to choose from, t More

by Castoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 30, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 25, 2022

In the services department they take good care of the customer, they explain what has to be done to your car and what is recommended for the client to take decisions. Keep doing the good job More

by Victor Valles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Gavidia
Mar 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 25, 2022

WOW what a place nice friendly service manager David and staff Thank you for excellent service More

by rimgutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

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