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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.2
735 Reviews

735 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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March 25, 2022

In the services department they take good care of the customer, they explain what has to be done to your car and what is recommended for the client to take decisions. Keep doing the good job More

by Victor Valles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Gavidia
Mar 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 25, 2022

WOW what a place nice friendly service manager David and staff Thank you for excellent service More

by rimgutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2022

Thank you for your service . It was very nice and very helpful service . Thanks for video More

by Aziz almoui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paplo
Mar 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Excelente atención me gusta mucho por la ayuda que te brindan al momento del servicio More

by Jose Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 30, 2022 -

AutoNation Toyota Gulf Freeway responded

¡Nos complace saber que tuviste una experiencia tan positiva con nosotros, José! Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

March 23, 2022

Excellent always very good service ! customer service very nice, they offer always the best parts for your vehicle to take care together More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Mar 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Patricia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2022

My experience was amazing. .. very great customer service from Justin... time was estimated for a hour exactly was finished in 45 minutes thanks Autonation of Toyota More

by Tabiuious Cole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

I was very please with the service provided by Hector Rivas and his team, His very knowledgeable with the service and kept me informed from the start to the end. Great service Auto Nation. More

by pedro.alvarado7426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
Mar 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Great communication between the service advisor and the customer (myself). Quick turnaround with the oil change. Complimentary car wash with the service More

by Johngonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 25, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Nice and didn’t have to wait too long, staff is courteous and knowledgeable. Good 👍 More

by plperika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Mar 25, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2022

Charged me the wrong amount for the service ni manager available to refund amount bad service overall More

by blanquita777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ns
Mar 21, 2022 -

blanquita777 responded

They do not have the staff necessary to operate

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