AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
733 Reviews of AutoNation Toyota Gulf Freeway - Service Center
The customer service was excellent. She listened to my concerns and addressed them clearly and promptly. I believe she demonstrated all values that Toyota has at the time of my visit. It's this type of concerns and addressed them clearly and promptly. I believe she demonstrated all values that Toyota has at the time of my visit. It's this type of customer service that makes me want to continue to return to this location. I had mentioned that one of the tires was going low but I didn't think it was due to the drop in temperature outside since it would go down 7-7lbs of pressure. I had already tried to address this issue with another AutoNation Toyota but I feel it was not looked into fully. The team at AN Toyota-Gulf Freeway listened to my concerns and put the extra effort into looking over the issue. Guess what...there was a nail in my tire. The team had it patched and my problem was resolved. Zulibeth Jones did not listen to respond, she listened to understand. Thank you greatly for this. More
I got my car here, so it only makes sense to go back and get my oil change since it s with my package. They’re very nice and hardworking. Usually give me a estimate on how long I’ll be waiting and it’s Usua get my oil change since it s with my package. They’re very nice and hardworking. Usually give me a estimate on how long I’ll be waiting and it’s Usually shorter More
Hector was a great sales advisor. He kept me in the loop at all time and my car was ready when he promised. Thank you for the great excellent customer service Hector! at all time and my car was ready when he promised. Thank you for the great excellent customer service Hector! More
I love working with Thomas, my service advisor. He knows how to treat a customer right. I know my car and myself will be taken care of and I won’t have to worry about a thing. how to treat a customer right. I know my car and myself will be taken care of and I won’t have to worry about a thing. More
Jose was very helpful and explained everything that was needed for my check engine light to be fixed, also let me know what was needed in the future. Thx bud needed for my check engine light to be fixed, also let me know what was needed in the future. Thx bud More
Both sales and service staff are friendly knowledgeable and helpful. Great service! Maintenance visits are easily scheduled and efficiently conducted. My favorite Toyota dealership. and helpful. Great service! Maintenance visits are easily scheduled and efficiently conducted. My favorite Toyota dealership. More
The service was good. I only had to wait 1 hour. What I do hate is the con to try to get jobs done that is not nessessarity. I take good care of my vehicle by coming to the dealer instead of going other p do hate is the con to try to get jobs done that is not nessessarity. I take good care of my vehicle by coming to the dealer instead of going other places but I feel like it's all about the sale and what the representative can get you to purchase especially with seniors. More