AutoNation Toyota Gulf Freeway - Service Center
Houston, TX
734 Reviews of AutoNation Toyota Gulf Freeway - Service Center
Abel to get the job done in a timely manner, but lacks a lot of follow through on a professional level. Thought I was at a backyard mechanic shop. And I like backyard mechanics. lot of follow through on a professional level. Thought I was at a backyard mechanic shop. And I like backyard mechanics. More
I had a great experience at AutoNation Gulf Freeway Toyota. Setting up a service appointment was a breeze. Joe Vaske, the Service Advisor, provided excellent service, kept me informed throughout my v Toyota. Setting up a service appointment was a breeze. Joe Vaske, the Service Advisor, provided excellent service, kept me informed throughout my visit and did a great job of explaining the maintenance items that required my attention. I highly recommend this dealership and Joe Vaske in the Service Department for all your service needs. I bought my truck here, too, and had a great experience with the sales team, as well. More
I paid $2,600 to get a tune up, my tires rotated, balanced and an alignment. I got a half job done and I am not satisfied with the advisor or the services. I was at Toyota almost from 10:00 am to 3:0 balanced and an alignment. I got a half job done and I am not satisfied with the advisor or the services. I was at Toyota almost from 10:00 am to 3:00 pm and went back Saturday to receive both vehicles in the same status. I got numerous calls from the advisor and the loaner department saying that my car was ready and they needed the loaner returned to received my car the same. Toyota AutoNation is probably the worst place to get a car and get service. More
Mike is my service advisor who is professional, friendly and courterous service. He patiently answered every questions and explained throroughly the processing of the services that my car need to be done. I and courterous service. He patiently answered every questions and explained throroughly the processing of the services that my car need to be done. I'd definitely refer Mike and give him a 5 stars. More
The technicians leave my car leaking oil after an oil change when I took it back for a check up they said it was nothing. They didn’t admit that something was loose either the plug of the filter and did change when I took it back for a check up they said it was nothing. They didn’t admit that something was loose either the plug of the filter and did not gave me a receipt. That said that I took it for a check up. More
I bought my new 4Runner from here. I take my car here for oil changes. It's more expensive but I wanted to have a record of the services performed on the vehicle. My car has the TRD I take my car here for oil changes. It's more expensive but I wanted to have a record of the services performed on the vehicle. My car has the TRD Pro skid plate on it which is a Toyota part. The way that Toyota designed the skid plate is, you have to take the the plate off to change the oil. Everytime I take my car here they always install the skid plate back on wrong. The first time they reveresed the rear bolts with the front bolts. I changed them back on my own no big deal. This last time, they actually cross threaded one of the bolts! I tried to call the service department and all that happens is I'm either rerouted back to the main menu or I'm put on hold until you get tired of waiting. You spend more money here and they keep assigning trainees to work on your car! How does a Toyota tech not know how to install a Toyota part? More