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AutoNation Toyota Gulf Freeway - Service Center

Houston, TX

4.3
733 Reviews

733 Reviews of AutoNation Toyota Gulf Freeway - Service Center

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August 19, 2023

From my experience every time I come they always take care of me and go above and beyond and never cut corners with anything when it comes to the maintenance of my car. More

by Colonjorge1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 25, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 14, 2023

Great service, very knowledgeable, courteous, excellent, detailed advice, job description, right advice, job done on time, outstanding customer service. Job done well. More

by arpatel2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 18, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2023

The service advisor found a recall on my 2017 Tacoma and took care of my truck. Turns out the third brake light assembly seal was faulty. Great job! More

by Hfernandez57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
Aug 14, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 11, 2023

Service Rep was very good and helped me find ways to save money. It did take 1.5 hours longer than the estimate repair time for new tires and oil change. More

by aferris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam & Keisha
Aug 15, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 10, 2023

they threat you so good once you enter to the facility peope are great in there More

by kastain26==pete2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hector
Aug 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 10, 2023

good customer service. Help customer giving suggestions what needs to be done. Nice customer lounge. More

by ayilma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 14, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

I took my car in for an oil change. I always get an oil change at this location, but this is the first time I wasn't satisfied with the service. The service technician checked my batt More

by mnnguyen157
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marily
Aug 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

August 09, 2023

Most awesome friendly customer service minded group I have ever used. Great job. MGT should be proud, all workers seem very satisfied and pass that on to customers. More

by dghaguewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Aug 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Nothing bad to say excellent customer service and really good folks working in service department More

by arodriquez08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imelda
Aug 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 08, 2023

Great experience. From purchasing with MJ to my most recent service with Mike. I appreciate the attention to detail and their professionalism. Keep up the great ser More

by genelamonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MJ, Mike P
Aug 11, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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