AutoNation Toyota Irvine

Took my 80k Sienna in for routine maintenance since I had a road trip planned the following week. like the convenience of quick one-day service but knew I’d pay a little more than my regular mechanic. Got a a road trip planned the following week. like the convenience of quick one-day service but knew I’d pay a little more than my regular mechanic. Got a text that my routine services would cost $247 (fine), but also an extensive list (and video with the mechanic pointing out parts of my engine that were at risk and needed replaced) for a grand total of $16,000. (You read that right). My scam flag went up immediately and I paid my $250 and went to a third party/certified mechanic who checked my car item by item on the Toyota list - none of those repairs were needed except ONE (the axles) and even that one wasn’t urgent. Bottom line - all trust is lost in Toyota AutoNation/Irvine. Either they have one bad/dishonest mechanic trying to hit a quota/be impressive, or the whole service department is running a scam when they perceive an opportunity- either way, I won’t be around to find out. I’m done. More

Daniel was really easy to deal with. Good experience buying a used car all around. Good experience buying a used car all around. More

Eric yun help me out a lot to get this new camry hybrid with good rate- with good rate- More

Worst experience I’ve had. My moonroof shattered unexpectedly I was told it was hit by a rock even though there was no point of contact. The service department ordered the wron My moonroof shattered unexpectedly I was told it was hit by a rock even though there was no point of contact. The service department ordered the wrong piece gave me the quoted price, called me the next day and told me it was going to cost me 1000$ more than the initial price because they ordered the wrong piece. I brought it to the dealership with the assumption they know cars. It was just a money scam. Will never purchase from another autonation again. More

Excellent service, Eric was on top of everything, keeper me informed through the whole process. I was in the automobile industry for 28 yrs. I know what I'm looking for when it comes to service. Great job, me informed through the whole process. I was in the automobile industry for 28 yrs. I know what I'm looking for when it comes to service. Great job, Eric. More

Had a great experience, friendly staff, kept me informed, helped get an extra thing done the same day! Clean waiting area with snacks snd water and a restroom a plus! 😊 helped get an extra thing done the same day! Clean waiting area with snacks snd water and a restroom a plus! 😊 More

kept customer waited at lounge for 6hrs to change engine oil change and brakes pads. oil change and brakes pads. More

Great Dealership, Daniel is Very professional, Took the time to explain everything. Definitely recommend this dealership. the time to explain everything. Definitely recommend this dealership. More