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AutoNation Toyota Irvine

Irvine, CA

4.7
2,148 Reviews
For Orange County residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Irvine. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Toyota models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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9101 Research Drive

Irvine, CA

92618

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Showing 2,148 reviews

October 10, 2022

I was very satisfied with the service that I received. The gentleman, Gil, the assisted me was very patient and explained exactly what needed to be done, and made me feel very confident in the process. More

by Josephinecal40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Oct 15, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 09, 2022

I went in for my 20,000 mile service and it was an excellent experience. More

by JKG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the serviceman's name.
Oct 14, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Oct 15, 2022 -

JKG responded

My 20,000 mile Toyota service maintenance went smoothly.

Oct 15, 2022 -

JKG responded

The service person knew what he was doing.

October 09, 2022

The staff was efficient, professional, and courteous; my vehicle was serviced in the allotted time and ready when I arrived. More

by nathan.lynch1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 14, 2022 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 09, 2022

Always great service! My advisor is easy to work with and I can get in quickly. More

by Adicawill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Oct 14, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 08, 2022

The Sales Manager Chet gave us a good value for our trade in and the best available financial options to make us decide easily. Thank you also to Sales Consultant Abe , Salesman Del and Financial Advisor Edg More

by Leah Diaz Mallare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Del for working late is awesome.
Oct 13, 2022 -

AutoNation Toyota Irvine responded

Hello Leah, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 08, 2022

Outstanding customer service! Addressed the concerns that I had in record time. Gilbert and the technician who worked on my vehicle were nothing short of outstanding! More

by csp2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
Oct 14, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 07, 2022

Needed a new battery in a hurry. Got an appointment right away but then it took almost 3 hours to have the battery installed, a filter changed and new wiper blades. If you have an ap More

by DLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 13, 2022 -

AutoNation Toyota Irvine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 07, 2022

Fatan made everything really easy for me. She new what I wanted and got it for me. Definitely recommend AutoNation Irvine More

by Alan Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fatan
Oct 13, 2022 -

AutoNation Toyota Irvine responded

Hello Alan, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2022

With an appointment, I still didn’t get my car back, after an oil change and tire rotation, until 3 hours later! Today, my light went on signaling low tire pressure 😡 REALLY! I paid for tire rotation More

by Unhappy😞
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James kept me updated, but even with knowing I had a class at 1:00 in RMV, I still didn’t get my car until 1:15
Oct 11, 2022 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 287-8766 to discuss what we can do to help.

Oct 11, 2022 -

Unhappy😞 responded

After the low pressure light went on, I took my car to my tire dealer. He said that the the monitors were out and if I wanted them replaced it would be another $350.00 Also, he said my tires were so bad they should have never been rotated. REALLY! I’m sorry Dan left😞.

October 06, 2022

The new update services system is really organized and professional. It is much better than before. More

by Alina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 11, 2022 -

AutoNation Toyota Irvine responded

Hi Alina, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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