AutoNation Toyota Irvine

Kenneth Butler is an asset to AutoNation Toyota Dealership! He is very helpful and knowledgeable and intelligent! I purchased a brand new car and he went out of his way to do research and help me g Dealership! He is very helpful and knowledgeable and intelligent! I purchased a brand new car and he went out of his way to do research and help me get the answers needed. I'm very grateful for him, he has given me great feedback and I'm very satisfied! Thank you for everything. I feel good about my purchase and I feel good that I'm getting great advice from Kenneth Butler! More

Our experience was great! Mack Herz was very helpful and made the process quick and easy! Mack Herz was very helpful and made the process quick and easy! More

The service was pretty good and fast, shuttle service is convenient and the people was friendly convenient and the people was friendly More

They were true to their word and worked swiftly. Jason Halstead was very professional and made the process go smoothly, taking the stress out of the transaction Jason Halstead was very professional and made the process go smoothly, taking the stress out of the transaction More

They send you emails with coupons and when you get there , they say not valid actually wanted to charge double what they advertise . They do a bait and switch on a oil change. Talked to Denise Lewis and n , they say not valid actually wanted to charge double what they advertise . They do a bait and switch on a oil change. Talked to Denise Lewis and not sure she or adviser knows much about oils. It does show from other reviews they are going down on customer service. More

The sales experience was easy, professional and overall exceptional. Moe Mwahhed is extremely knowledgeable about the Toyota cars and their features. There was no pressure to buy or make any immediate de exceptional. Moe Mwahhed is extremely knowledgeable about the Toyota cars and their features. There was no pressure to buy or make any immediate decisions, which made for a relaxing and positive experience. Great job by Moe. More

The service I received on my last appointment was better than my previous appointments. I like that they shared, with pictures, what needs to be sorked on in the future. Not happy with the quoted price thou than my previous appointments. I like that they shared, with pictures, what needs to be sorked on in the future. Not happy with the quoted price though. More

I had a great experience at AutoNation Toyota of Irvine. I am extremely impressed with with my car salesman Adam Bahnassi. He is great and I believe this dealership is dedicated to providing great service I am extremely impressed with with my car salesman Adam Bahnassi. He is great and I believe this dealership is dedicated to providing great service and a fantastic product. More

I've been going to this dealership for over 10 years. What makes the Service Department so good is the Service Specialist, Manny. He is very honest and caring. He doesn't try to upsell you and is alwa What makes the Service Department so good is the Service Specialist, Manny. He is very honest and caring. He doesn't try to upsell you and is always friendly and accommodating. He makes sure that the correct services are performed. The five stars is really for him and his attitude and his honesty. As long as he's there, I'll be coming back! More

My partner and I have been dedicated customers at AutoNation Toyota Irvine for over a decade. We’ve purchased two cars there and have had all the servicing on both cars done there as well. Our two wo AutoNation Toyota Irvine for over a decade. We’ve purchased two cars there and have had all the servicing on both cars done there as well. Our two wonderful service advisors are no longer working there and now apparently no one there cares about our loyalty or future business. Calls to the service center over a four day period have gone unreturned including a call to one of the two people in charge of the Service Department. The one time I spoke to a Service Advisor he said he was too busy to return my call because they were super busy, then promised me he would do so and ultimately never did. Well it appears that you are too busy to care about our business. We are looking to buy a new Toyota next year so you’ve lost not only our servicing business but the sale of a new car or two as well. Perhaps you should value loyal customers and not cast them aside as you‘ve done with us. Returning phone calls is good business but it appears that little nugget of courtesy didn’t make it into your training manual. More