AutoNation Toyota Irvine

The only reason this rating is not zero stars is because my salesman did a great job. I had a terrible experience with everyone else I had to encounter well purchasing my car. I was ever financed the wrong my salesman did a great job. I had a terrible experience with everyone else I had to encounter well purchasing my car. I was ever financed the wrong car, I looked at my paperwork the next day and I had a completely different wrong VIN number. I had to go back to the dealership and redo the finance paperwork. More

Good service and timely communication. Michael and the team received the tow quickly and got it processed. team received the tow quickly and got it processed. More

AutoNation provided noticeable and improved auto service in customer service and in clear communication with Joe Schulte. Mr. Schulte also kindly listened to our past auto service experience. Thank you Mr. in customer service and in clear communication with Joe Schulte. Mr. Schulte also kindly listened to our past auto service experience. Thank you Mr. Schulte. You made the experience seamless and we appreciate you. More

If you're looking for fast easy car purchase this is the place to come. From upper management (Chet) to the both salesmen that helped me out (George Reyes and Mack) to the finance guy that helped us out the place to come. From upper management (Chet) to the both salesmen that helped me out (George Reyes and Mack) to the finance guy that helped us out they were all outstanding and I will be recommending them to all my family and friends if they're in need of a Toyota this is the place to come To begin with I was in the market for a brand new Highlander xse after reaching out to multiple dealerships thru true car a lot of them were playing games didn't want to give and otd wanted me to come in all those old dealership tricks. George Initially reached out to me they my inquiry and was very help and courteous answered all my questions and that's when his general manager Chet were all very straight forward and games. Gave me the best deal possible came in George had the car ready for me my wife test drove done in less than 1 hour . This is just my personal experience with them and have nothing but good things to say about them great staff auto nation you have earned yourself a customer for life More

They changed 3 of my Highlander tires and performed alignment. They told me it would take maximum of 2 1/2 hours but it took a little more than 4 hours. Yet when they finally released my vehicle there alignment. They told me it would take maximum of 2 1/2 hours but it took a little more than 4 hours. Yet when they finally released my vehicle there was no apologies offered that it took longer than expected. To be fair I must say that the facilities was very good. More

Very professional and communication excellent with hi-tech improvements. Plus they wash your car! I like how you pay directly the service advisor! hi-tech improvements. Plus they wash your car! I like how you pay directly the service advisor! More

I made an appointment but I still have to wait for 2 hours and 30 minutes. There is no point if making an appointment. Service consultant promised it will take 1 hour and 30 minutes, but it was not even hours and 30 minutes. There is no point if making an appointment. Service consultant promised it will take 1 hour and 30 minutes, but it was not even close. More

I have to take my car back because the battery still has a problem they said that they changed it. Yesterday it said battery nit charging why would it say that if the battery was replaced? a problem they said that they changed it. Yesterday it said battery nit charging why would it say that if the battery was replaced? More

Richard Kim was a very helpful individual and I would say he is more than just an average salesman. He truly took care of me and made my experience a lot easier when looking for my dream truck. Thank you and he is more than just an average salesman. He truly took care of me and made my experience a lot easier when looking for my dream truck. Thank you and I recommend it here for anyone! More

Made appointment, waited over an hour to be checked in but good job with vehicle. but good job with vehicle. More