AutoNation Toyota Irvine

Auto Nation sold me a car that they could not get title for then it broke down and the manager Mark told me they would pay off the first lemon truck I got from them but I had to get something else off the for then it broke down and the manager Mark told me they would pay off the first lemon truck I got from them but I had to get something else off the lot. I didn't see much in my price range that fit my family's needs so I had to end up with an 2012 truck with 95k miles. The inside was filthy and I had to pay someone to clean the inside out before I put my kids in it. There were ants crawling inside everywhere and I found spider webs too. I would not recomend anyone buy from Auto Nation Toyota Irvine and the manager Mark was rude and didn't seem to care that I've didn't over 3k fixing the lemon they sold me. More

This Toyota service department is by far the best one around in my opinion. Super friendly, professional, and honest. Always very straightforward with what service your car needs right now and what it around in my opinion. Super friendly, professional, and honest. Always very straightforward with what service your car needs right now and what it will need in the future. I wouldn’t take my Toyota anywhere else. More

YOU ARE THE BEST!!! What a great team - My Service Advisor referred Mark Mehta, General Manager, who set us up with Richard Kim, Sales, who orchestrated the team in a great effort to reserve a brand n Advisor referred Mark Mehta, General Manager, who set us up with Richard Kim, Sales, who orchestrated the team in a great effort to reserve a brand new RAV4 that was on a train heading to Autonation Toyota of Irvine. Richard then called us on arrival, gave us a test drive, had us fill out easy paperwork, entertained us until Loren Coleman, Finance, warmly welcomed us into his office, completely explained the transaction, offered services, expertly filled in all of California's crazy paperwork, had us sign, and closed the deal. Everyone sported big smiles and positive attitudes. Richard made sure that dealer prep was complete, then introduced us to our new car and its features. PERFECT! 10 OUT OF 10! GOLD MEDAL! Many thanks to all of you for securing us this vehicle in a market where there are few to be had. I and my wife could not be happier with you - Richard Kim, Mark Mehta, and Loren Coleman. Many, many thanks! More

The service was very quick. I was acknowledged that I was there for my car being serviced. was there for my car being serviced. More

Our truck is a Toyota Tacoma 4x4 not a 4 runner as you listed in your review request so that’s not good not knowing the car you serviced. Work done acceptable listed in your review request so that’s not good not knowing the car you serviced. Work done acceptable More

I bought my vehicle here several years ago and really enjoyed working with the salesman, Faisal Kazimi. He is so knowledgeable, answered my questions, and is patient and kind. I have had the service of enjoyed working with the salesman, Faisal Kazimi. He is so knowledgeable, answered my questions, and is patient and kind. I have had the service of my vehicle done here for years. When the new vehicle had a ruined tire at under 10,000 miles they replaced it for free. When you arrive for service, they aren't super quick because they're extremely busy. But they always take good care of your vehicle. Service advisors aren't pushy and don't try to upsell a bunch of questionable services. More

Bait and switch. AutoNation sold me a warranty saying it covers car issues. Mechanics pushed issues to Toyota. Denied. No AutoNation response via phone now. covers car issues. Mechanics pushed issues to Toyota. Denied. No AutoNation response via phone now. More

Fake two faced people there. All smiles to your face but once you purchase your car and walk out the door all the promises they make to you they have your back if any issues arises etc. Well, all LIES!! ST once you purchase your car and walk out the door all the promises they make to you they have your back if any issues arises etc. Well, all LIES!! STAY AWAY FROM THERE More

I've been having my well-worn Acura MDX serviced here for several years. I have always experienced cordial welcomes, prompt and detailed feedback, and a clean and completed repair when done. Elaine Usdin is several years. I have always experienced cordial welcomes, prompt and detailed feedback, and a clean and completed repair when done. Elaine Usdin is my favorite Service Advisor, so I seek her out when possible. Thanks Friends! More