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AutoNation Toyota Irvine

Irvine, CA

4.7
2,297 Reviews
For Orange County residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Irvine. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Toyota models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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9101 Research Drive

Irvine, CA

92618

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Showing 1,090 service reviews

March 31, 2026

I was told the BOGO $49. 95 oil change would be applied, but I was charged full price. Very disappointing. I was charged differently from what was originally promised. I feel More

by travel0707j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toyota
Apr 04, 2026 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

Apr 08, 2026 -

travel0707j responded

Thank you for your response. However, the issue is very clear. I was specifically told that the BOGO $49.95 oil change would be applied, and I agreed to proceed based on that information. However, I was charged full price for the oil change, which does not match what was promised. I feel misled and very disappointed. This needs to be corrected. Please review my invoice and apply the BOGO $49.95 oil change as promised.

March 28, 2026

From the time I created my appointment with Sean, to being greeted by Joe upon arrival, to meeting with the service representative to create the paperwork I’m most impressed with the Irvine Auto Nation More

by lindadeboer
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean, Joe, and Amanda
Mar 31, 2026 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2026

Toyota Irvine offers reliable vehicles, helpful staff, competitive pricing, and a convenient Irvine location for customers friendly. More

by mahawi960
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rejinald R.
Mar 29, 2026 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 05, 2026

I had a great experience. Excellent service, friendly, courteous and responsive! Braulio communicated and supported me through all my questions. More

by Rpilon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio
Mar 09, 2026 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 19, 2026

Manny was very informative about all costs. He was responsive to texts/calls about my vehicles repairs. Also very accurate about the time of completion. More

by danaennis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Feb 22, 2026 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. If you ever need help, just give us a call. Happy motoring!

February 17, 2026

Reza was great and the service was excellent! They took care of my car quickly. More

by Oconnorkellyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reza
Feb 19, 2026 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2026

The staff were all very friendly, and my service advisor, Heather, was also very patient, efficient, and easy to communicate with. She offered multiple service options—phone, text, and web—to quickly resolve More

by yuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yiki
Feb 13, 2026 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us, Yuki! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2026

Great place to get car serviced and very friendly people with a great customer lounge. My car was in and out pretty quick would definitely come back here for service. Oh and the coffee bar is pretty good. More

by George bass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 12, 2026 -

AutoNation Toyota Irvine responded

Hello, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2026

Great customer service received at AutoNation Irvine Heather H. is exceptional. I will be a repeat customer. More

by dung63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather H.
Feb 12, 2026 -

AutoNation Toyota Irvine responded

Hello, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 05, 2026

Amanda Baker and the service technicians at AutoNation are fabulous! Your car is in good hands! More

by Arlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Baker
Feb 12, 2026 -

AutoNation Toyota Irvine responded

Hello Arlene, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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