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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,022 Reviews

1,022 Reviews of AutoNation Toyota Irvine - Service Center

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April 30, 2023

I brought my 2023 Toyota Camry hybrid, nightshade edition for my first service. I was greeted right away, and my service advisor was Natasha, and she was wonderful. I was in and out in less than one hour. No More

by BarryBesser
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha, in service!
Report | Print
May 04, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2023

impressive facilities, professional staff ,knowledgeable and courteous! Comfortable showroom, great location! Top staff Joel Avila , service consultant! More

by Edwardvyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Avila. Service Consultant
Report | Print
May 03, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2023

Friendly people, good service. Waiting area was very roomy with vending machines and complementary coffee. Bathrooms are very clean. More

by achilders777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
May 01, 2023 -

AutoNation Toyota Irvine responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 28, 2023

Great experience. Everyone was nice, helpful, work was done quick and ahead of time estimated. More

by Catn666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel N
Report | Print
May 01, 2023 -

AutoNation Toyota Irvine responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

April 25, 2023

Great service. Everyone was kind and helpful. Joel was wonderful. Fast service. Would definitely recommend. More

by Catn666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel N.
Report | Print
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Everyone is always friendly and helpful. Eric did a great job of explaining what my extended warranty covers and doesn’t cover. He text me like he said he would and I deeply appreciate it. K More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Report | Print
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi Debbie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2023

Great experience, polite and helpful staff, I will definitely go back for all my service needs. More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't Remember but nice guy
Report | Print
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2023

All Good! my Camry was Serviced under an Hour and Thank You Mark the GM for Resolving The issue. More

by PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark GM
Report | Print
Apr 27, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

April 21, 2023

Online appointment and on time for service as check in. Well explanation and provide take-home and pick up transportation. More

by Shu Pin Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Manuel Moreno
Report | Print
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2023

They seem nice and I like getting a shuttle ride. I had to leave a couple messages for service guy and had to ask person who answered phone if my car was ready. More

by Pamela Combs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Apr 28, 2023 -

AutoNation Toyota Irvine responded

Hi Pamela, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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