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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.5
1,033 Reviews

1,033 Reviews of AutoNation Toyota Irvine - Service Center

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February 28, 2023

My advisor, Amanda Baker, was very helpful and pleasant to work with. She made sure everything went smoothly and I was able to get my car serviced right away without waiting too long. More

by Vtawny74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda baker
Mar 05, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 23, 2023

A consistently top rate experience here. Reliable competent service with no pressure recommendations of additional services needed. I keep my car in pristine condition and the staff here ret More

by jeffkoskela609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Trecero Masias
Feb 27, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2023

DEPENDS ON WHO YOU GET FOR MECHANIC OR ADVISOR. THIS TIME THE ATTENDANT WHO RETURNS THE CAR WENT ON A JOY RIDE FOR 7 MILES. I WAS PISSED. MY CAR IS DELICATE. GO TAKE SOMEONE ELSES CAR FOR A JOY R More

by lanajana8
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
DIDN'T SEE ATTENDANTS NAME
Feb 26, 2023 -

AutoNation Toyota Irvine responded

Hello, thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Toyota Irvine. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (949) 287-8766 to discuss what we can do to help.

Feb 28, 2023 -

lanajana8 responded

I CALLED THEM UP BEFORE AND NO RESPONSE.. SUCH A JOKE

February 22, 2023

Everyone has been very helpful everytime we visit the dealership. Manny is always there to make sure we get the service we need and never pressures us to add things we don't want or need. Work is quickly More

by tunglash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Feb 26, 2023 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2023

This dealership is very professional and gave me prompt and reasonable service!. When I picked up my RAV4, it was washed and shiny clean! Thank you Irvine AUTO NATION👍 More

by Kcheung150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Feb 22, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 17, 2023

Reputable, knowledgeable and reliable. Have 2004 Camry that has been serviced since purchase. There has been very minimal returning to fix issue that was serviced. More

by tiffanyslewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Feb 20, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2023

You’re estimated repair bills are getting outrageous- and it flows so easy for you guys like it’s nothing, in all the decades I’ve come here with my trucks, I’ve never seen estimates like this! Never! $11k More

by jeffb
Recommend Dealer
No
Employees Worked With
Tony
Feb 18, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 13, 2023

Excellence customer service. Service rep didn’t beat around the bush pretending not to be aware of an on going issue with the Tacoma. Previously serviced at Elmore Toyota. Day an More

by Magsamus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Robinson
Feb 17, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 13, 2023

I took my 2023 Tacoma for their first service and they scraped my front bumper and lost my tire valve covers More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kate chaalan
Feb 17, 2023 -

AutoNation Toyota Irvine responded

Hi Luis, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

February 13, 2023

Excited that they offer a shuttle at drop off. I “reserved” a ride and when i dropped off the car i was told the wait for the shuttle would at least 45 minutes. That is not a convenient service. More

by MG226
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
Feb 17, 2023 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

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