AutoNation Toyota Irvine - Service Center
Irvine, CA
1,019 Reviews of AutoNation Toyota Irvine - Service Center
I took my truck to my "local dealer" who told me they could not do the 5,000 mile service on my truck because they didn't have the equipment. SERIOUSLY! There was also 2 recall matters and a problem could not do the 5,000 mile service on my truck because they didn't have the equipment. SERIOUSLY! There was also 2 recall matters and a problem with my Android Auto. I went to Irvine Toyota. They were great! My Service Advisor, James Reyes, was polite and informative. They got the service and other matters taken care of pronto. Kate coordinated my ride back to the dealer to pick up my truck. She was awesome. Quick and kept in touch with me. The entire matter easy to manage. More
I explain the situation to Manny the service lead, and he told me the procedure they would use to troubleshoot and the cost. He also explained that that cost would be applied to the fix. In the end the issue told me the procedure they would use to troubleshoot and the cost. He also explained that that cost would be applied to the fix. In the end the issue was resolved. More
I worked with Eric Rodriquez and he was very friendly and helpful with my trans service on my 2009 rx350.. So far the work was done right and no leaks. It took a little longer than i thought so i like to thi helpful with my trans service on my 2009 rx350.. So far the work was done right and no leaks. It took a little longer than i thought so i like to think there are not enough techs I liked the video of the work and other things that need attention I plan to have more work done soon Thanks Richard Moscone 949533-7152 More
I made an appointment for 8am on a Friday and got there late. They honored the appointment anyway and took the car in at 9am for an oil change and tire rotation and gave the car back washed and serviced at late. They honored the appointment anyway and took the car in at 9am for an oil change and tire rotation and gave the car back washed and serviced at 11am. Autonation Irvine is the only place I take my Toyota. Also, the waiting room is very comfortable and has: couch seating, a/c, work stations for laptops, TV, free snack bar with water bottles/juice boxes, granola bars, etc and a coffee machine with Starbucks coffee or hot chocolate or hot water for tea. Also there are vending machines for extra snacks and a kids room with a small table and chairs in case you have the kids with you. Don’t forget the iPad! More
I had a 9:15 appointment for a normal oil / filter change. I didn’t see my service advisor for 45 mins and his “estimate” came out to $445 with additional “recommendations” that are not recommending change. I didn’t see my service advisor for 45 mins and his “estimate” came out to $445 with additional “recommendations” that are not recommending in the owners manual for a few thousand miles more. Car was “washed.” When I went to pick it up, it had a large, 4 inch grease smudge on the driver side door. The oil / filter change took two hours and was $78. This is the only Toyota dealership in my area, so I have to to there for service. More