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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.5
1,035 Reviews

1,035 Reviews of AutoNation Toyota Irvine - Service Center

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August 23, 2022

Very friendly staff. They know what they are doing. No doubt about it. Awesome service. More

by Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 27, 2022 -

AutoNation Toyota Irvine responded

Hi Raj, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Aug 27, 2022 -

Raj responded

Yes definitely. AutoNation Toyota Irvine is where I will go now.

August 22, 2022

this dealership performs work like recall on safety concern parts like gas tank without customer permission then tells the customer its dangerous to drive so you let them fix and charge you arms and le More

by Eddie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
manuel
Aug 26, 2022 -

AutoNation Toyota Irvine responded

Hi Eddie, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

August 18, 2022

Eric R. and the team in Irvine went above and beyond. I was impressed with the fast and personable service and can’t wait to take my Tacoma back for other se More

by Gamezhd44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric R.
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 18, 2022

I wish they would make the check in process more efficient. A lot of time waiting for someone to check me in while 4 or guys are standing around not doing anything. This has been a consistent pro More

by mtrehg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (949) 287-8766. We'd appreciate the chance to make your experience a positive one.

August 18, 2022

Good service and advice everything is great. And good communication. I like wash car service . More

by Shintokumaecamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
Aug 23, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2022

Been coming here for years, always outstanding service. Great people, they treat you like family. More

by javier.baes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Cortez
Aug 21, 2022 -

AutoNation Toyota Irvine responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 16, 2022

More than pleased with dealings with this dealer. In my 60 years of car service, this is the best. More

by vincehow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Preciado
Aug 20, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 16, 2022

Advisor was too busy watching baseball game than to care about his customers and he is also rude More

by Dobbinlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Aug 20, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 15, 2022

I love the service department here! They are so helpful and my extended warranty has really been worth it. They repaired a faulty antenna in my windshield and replaced my USB charging More

by Marcene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 19, 2022 -

AutoNation Toyota Irvine responded

We are pleased to hear you had such a positive experience with us, Marcene! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 15, 2022

Appointment process was simple and timely. The service contact was very efficient and communicated very well. More

by thomaswolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braulio
Aug 19, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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