AutoNation Toyota Irvine - Service Center

The very narrow (fire? ) exit was blocked off with several cars illegally parked on both sides even with a clear RED-painted curve side (unsafe). My son had to turn around ) exit was blocked off with several cars illegally parked on both sides even with a clear RED-painted curve side (unsafe). My son had to turn around and back to the side parking area to tell me that he can’t get out. I had to honk the horn of my SUV many times to notify drivers to open up the very narrow exit. No Toyota representative whatsoever came out to check the noise, but finally one of the drivers got out and took his time to move his vehicle. Also, my son had to personally pick up his car parked at the back as supposed to the car being driven by a Toyota representative to the front exit. A service paper mat was also missing. More

Thank you Toyota, I’ve been with Toyota for 5 years, I have two Toyota Prius, I witnessed people yelling for stupid things in customer service always fixing their problems, I see people leaving with a sm have two Toyota Prius, I witnessed people yelling for stupid things in customer service always fixing their problems, I see people leaving with a smile Customer service is very professional, they are always willing to work with you, they give you good explanations, documents, and details, you will receive a text message or a call when the car is ready, excellent service, car wash, coupons, They drop me off at home and pick me up excellent service I’m very happy with them, 💯% satisfaction Thank you 🙏 Toyota!! Keep the good work 👏👏👏🥳 Mónica 🎉To Prius Toyota Prius More

The service rep Manny is excellent. The dealership has no inventory. I spent almost $2,000 on service this last weekend, and they didn’t wash my car. The dealership has no inventory. I spent almost $2,000 on service this last weekend, and they didn’t wash my car. More

Best service in town, I agree with one other reviewer, my Service Rep. Manny is very personable, and knowledgeable. He agreed with me that bringing my vehicle in for service based just on time isn't really Service Rep. Manny is very personable, and knowledgeable. He agreed with me that bringing my vehicle in for service based just on time isn't really necessary (I hardly drive my truck, but after a year of it being driven once or twice a week, we agreed that at least an oil change was a good idea) but of course they checked everything else and even threw in a free car wash. Nice. 4 Stars on price, not the dealer's fault, Inflation. Service on my truck was never over $100, Manny quoted me $140, but somehow managed to bring the cost down to $129, can't complain really, just a sign of the times. More

I have been working with Eric, one of the advisors there. He has been such a great help in helping me maintain my company vehicles. He is very responsive and has excellent customer service. I wouldn't go any He has been such a great help in helping me maintain my company vehicles. He is very responsive and has excellent customer service. I wouldn't go anywhere else just because of him. More

Thank you very much Joe's kindness. He gave me very kind advice for removing pest-control under my bonnet. It is very good thing I never think about it. See you next time again! And I He gave me very kind advice for removing pest-control under my bonnet. It is very good thing I never think about it. See you next time again! And I like special coupon for exchanging Synthetic oil from customer advice, too. I hope I'd like receive discount coupon. More

Fast service and very informative about the service they were doing to my car. I will be returning again. were doing to my car. I will be returning again. More

Tony was great so helpful, courteous, informative, and not pushy! He shared the suggested recommended service and answered all of my questions. He was very quick to call me to communicate. Thank you, To not pushy! He shared the suggested recommended service and answered all of my questions. He was very quick to call me to communicate. Thank you, Tony! More

We had an issue the first time we made the appointment for the recall. After making the appointment and verifying that the parts for the recall were in stock, we arrived at the appointment and checked in for the recall. After making the appointment and verifying that the parts for the recall were in stock, we arrived at the appointment and checked in and were told that the parts were not in stock. We certainly did not appreciate wasting all that time. And when i called and emailed about being upset about the inconvenience, no one returned my calls or replied to my emails. On our second visit to fix the recall, everything went fine. More

Good service today for regular maintenance, new tiresand new battery. Eric was very helpful, professional new battery. Eric was very helpful, professional More