AutoNation Toyota Irvine - Service Center

Well organized and professional service , fast and nice sitting waiting room just wished the car was washed sitting waiting room just wished the car was washed More

Had the side airbag recall completed. All went good. It's a big place however they seem to run an efficient operation. The people working with you there are experienced. The customer serv All went good. It's a big place however they seem to run an efficient operation. The people working with you there are experienced. The customer service staff over the phone need a bit of a tune up. I was told I would need to make 2 visits which was wrong. I'm happy with my regular car mechanics @ L&M here in Lake Forest. Just needed to get this recall taken care of.. More

Customer service was awesome, they finished my service in the time that was quoted which is a big win for me. the time that was quoted which is a big win for me. More

Everyone is very friendly. It’s a little pricey but seem to do good work. It’s a little pricey but seem to do good work. More

I had a very good experience. My car was completed in a timely manner and they washed it for me. My service man Gilbert helped me to walk back and forth to my car. Very nice sinc My car was completed in a timely manner and they washed it for me. My service man Gilbert helped me to walk back and forth to my car. Very nice since I am a senior with a disability. Katie hot me coffee! Thank you Service department More

I just arrived when they open with no appointment and Mary the service advisor was kind and understanding. They were able to figure out my car problems and called me for approval. Car was ready at end Mary the service advisor was kind and understanding. They were able to figure out my car problems and called me for approval. Car was ready at end of day! More

Staff is friendly and courteous. Everything went smooth from the drop of to the shuttle that dropped me at work. I got a text when my car was serviced and was sent a rideshare to pic Everything went smooth from the drop of to the shuttle that dropped me at work. I got a text when my car was serviced and was sent a rideshare to pick me up. More

Scheduled appointment online, very simple process. Immediate attentions upon arrival, Service history was on file so routine maintenance was easy. Waited for vehicle, wait time was as expected. Ea Immediate attentions upon arrival, Service history was on file so routine maintenance was easy. Waited for vehicle, wait time was as expected. Easy in and out. More

I have worked twice now with Joel Navarro on some service issues. He has done and excellent job keeping in touch with me to let me know about service progress, new issues that may have come up and most impo issues. He has done and excellent job keeping in touch with me to let me know about service progress, new issues that may have come up and most importantly when will it be ready. I appreciate that sometimes problems come up, that is why communication is so important to me. When I work with Joel he stays in touch so I know what's going on, what it will cost, and when it will be done. More

Staff is friendly and knowledgeable. The waiting area is clean and the facility is well managed. The waiting area is clean and the facility is well managed. More