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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.5
1,038 Reviews

1,038 Reviews of AutoNation Toyota Irvine - Service Center

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August 22, 2024

Always good service very nice aptitude from the advisors team technicians always send videos and recommendations from my vehicle and that helpful information to get in consideration for my next appointment More

by Joke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 25, 2024 -

AutoNation Toyota Irvine responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 10, 2024

Joel Navarro, service writer, went out of his way to expedite repairs including arranging a body shop to same day repair a misaligned door, among other repairs. Joel always goes the extra mile to ensure More

by mbaron52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Navarro
Aug 12, 2024 -

AutoNation Toyota Irvine responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2024

Friendly, efficient, exceptional pricing, able to meet my deadlimes and needs. No ossues or complaints about a great place to trust with your vehicle. More

by GB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy, Matt, and Eric
Jul 20, 2024 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2024

I empathize with the technicians for the system being down, but it took an extreme amount of time for anything to be done. The last few experiences I had with the service center have left me leaving almo More

by C-allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie
Jul 18, 2024 -

AutoNation Toyota Irvine responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (949) 287-8766 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

July 14, 2024

Eric is very knowledgeable of his work. He provided great service. My car is in great hands More

by Isidoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Transmission oil service
Jul 16, 2024 -

AutoNation Toyota Irvine responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 10, 2024

Very good services . . my advisor james is pretty good . Also it has shuttle to send me home More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reyes
Jul 11, 2024 -

AutoNation Toyota Irvine responded

Fred, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

July 08, 2024

Scheduling service was easy and dropping the vehicle off was quick and efficient. Upon returning to pick up I was out in less than five minutes More

by Bbuckel48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Jul 10, 2024 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 02, 2024

Very prompt, reliable service and I appreciate that my car was ready by the promised time More

by dianab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Opperman
Jul 04, 2024 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 01, 2024

Your dealer coupons is fool of I bring my car to you dealer change the oil the coupon change the oil tires rotation multi point inspection and basic maintenance but when I bring my car there they say i More

by anvinhtu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina
Jul 02, 2024 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

June 25, 2024

Prompt service and very helpful service advisor (Mathew) for explaining issues found during dropoff and post inspection More

by shyamsridharan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jun 27, 2024 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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