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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,021 Reviews

1,021 Reviews of AutoNation Toyota Irvine - Service Center

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June 03, 2022

Great service, great availability, great work, reasonable price, great customer service, and very friendly associate. More

by jkelsall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2022

James and Albert took time to explain on the issue with my Corolla and gave all the options for me to choose based on my budget. Very good experience and will go back to James and the technician Albert for More

by Jamal Usman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Albert
Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hi Jamal, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hi Jamal, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2022

It would be so nice to be greeted by the people that work there even if they are not your assigned service tech, I’ve been there a few times and literally feel invisible! More

by Traveldl1962
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron,Braulio,
Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 03, 2022

Service was good once I arrived. However, when I booked the appointment, they couldn't tell me if my service was covered under my warranty. They said they would call back & let me More

by ekudryk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know
Jun 06, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 02, 2022

I love this dealership! They have amazing customer service! My service advisor, Mike is excellent! I would highly recommend AutoNation!!!! More

by ilovecars
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 05, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Irvine. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 02, 2022

I thought from start to finish my customer service was amazing, Manny Moreno was courteous and thorough with his expertise in what I needed. More

by tynike01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Jun 03, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Jun 03, 2022 -

tynike01 responded

Thank you

June 01, 2022

The service team is very courteous and efficient. They call to remind me when service is due. I am in and out very quickly. I am Very happy with my service appointments More

by Gerimf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Jun 01, 2022 -

AutoNation Toyota Irvine responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

Celeste was very helpful and she always followed up with a call to me and the manager was helpful with getting me a Lyft. More

by jeanemarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celete Abreo, Manager
Jun 01, 2022 -

AutoNation Toyota Irvine responded

Hello Jeanemarie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2022

This dealership is very easy get to. The service advisors always take the time to explain what reccommended repairs need to get done first and what can wait. More

by mferraro28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kolb
Jun 02, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

When my starter failed AutoNation Toyota in Irvine was able to replace my starter that day. The staff was very pleasant and gave me a ride home so I could continue to work from home and not loose any tim More

by joanm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime was very courteous and helpful.
Jun 02, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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