AutoNation Toyota Irvine - Service Center

Avoid Autonation for major repairs. I got a price quote that was 70 percent more expensive than another Toyota dealer and 80 percent more than a local mechanic. It's a Toyota not a BMW! I got a price quote that was 70 percent more expensive than another Toyota dealer and 80 percent more than a local mechanic. It's a Toyota not a BMW! Only reason i went here because i moved nearby. Also, had a horrible experience trying to buy a car. Had an 830 credit score and the finance manager would'nt give me the time of day. That purchase attempt was years ago but you don't get a survey unless you buy so wth i'll leave my purchase experience on this survey. Tustin Toyota is right down the freeway, i recommend that dealership over this one. More

AutoNation Toyota Irvine always gives me top-notch service. I highly recommend them to everyone. service. I highly recommend them to everyone. More

Gina was my service rep and she was great. She was courteous and professional the whole time. She helped save me a bunch of money and my car was fixed in a timely manner. The whole service She was courteous and professional the whole time. She helped save me a bunch of money and my car was fixed in a timely manner. The whole service department is great and always exceeds my expectations. Thank you guys! More

I had a fantastic experience with Amanda at Auto Nation Toyota. She listened to my requests and went the extra mile to be sure line men checked brackets on my Highlander’s front bumper as there is a potent Toyota. She listened to my requests and went the extra mile to be sure line men checked brackets on my Highlander’s front bumper as there is a potential recall on some VIN numbers. More

Tires rotation were not needed but performed by mechanic. The mechanic should've checked first prior to performing the rotation of tires. Cost me $40 for unnecessary rotation. The mechanic should've checked first prior to performing the rotation of tires. Cost me $40 for unnecessary rotation. More

Like the service, begins on time and finish on time, not like some other places. Amanda Baker is a great service advisor. like some other places. Amanda Baker is a great service advisor. More

Real easy to set appointments. Very informative as to the results of their inspection. Could be quicker when doing a oil change. Very informative as to the results of their inspection. Could be quicker when doing a oil change. More

After two weeks after I bought the car from AutoNation Toyota Irvine, there was a loud noise when I hit the break, apparently they didn’t re-surface the rotors, I contacted them, and they told me I can ta Toyota Irvine, there was a loud noise when I hit the break, apparently they didn’t re-surface the rotors, I contacted them, and they told me I can take my car to closest AutoNation dealership, which was AutoNation Honda Valencia, after their inspection, they told me that the rotors should be resurfaced, even though the car was under their 90 days warranty, AutoNation Irvine denied to pay the repair fee and I had to pay out of pocket, it’s really disappointing how they rip off customer’s with offering warranty which doesn’t work when you need it. More

I had my truck serviced at other dealerships and through my experience, I can honestly say Toyota Irvine is way above everyone else in customer service. Service representatives are friendly, knowledgeable a my experience, I can honestly say Toyota Irvine is way above everyone else in customer service. Service representatives are friendly, knowledgeable and professional. I particularly like the video updates to my phone of my vehicles service progress. Toyota Irvine has definitely earned my business. More

I had a good experience working with this dealership. My car was examined, the work needed to be done was prioritized, and the car got fixed. The only issue was that it took so long. I dropped the car at My car was examined, the work needed to be done was prioritized, and the car got fixed. The only issue was that it took so long. I dropped the car at 9:15 AM, but it was not ready until 4:30 PM. The shuttle was provided, tough. More