AutoNation Toyota Irvine - Service Center

The dealership is clean and social distancing is practiced. My service advisor was helpful and promised my car at the appointed time. The wait time was tolerable and the issues I expressed before practiced. My service advisor was helpful and promised my car at the appointed time. The wait time was tolerable and the issues I expressed before the service were addressed. More

All people at this dealer are so nice to the customer and thy do their job perfectly thy do their job perfectly More

Wait time was way too long. Routine maintenance on my new Camry and it took 3 1/2 hours. This use to be my go to place but that is too long. new Camry and it took 3 1/2 hours. This use to be my go to place but that is too long. More

This dealership is always organized.With a good and This dealership is always organized. With a good and hardworking team . Good management is the most important reason of their success . Good manage This dealership is always organized. With a good and hardworking team . Good management is the most important reason of their success . Good manager , good team . More

Took Highlander in for fuel pump recall notice. Car was ready at the predicted time. They did checkup on other things as well Like tire pressures and wear. Gave my dirty car a wash. ready at the predicted time. They did checkup on other things as well Like tire pressures and wear. Gave my dirty car a wash. More

For some reason, there was an extremely long wait not only to check in but for the servicing and the checkout. Typically the time is about half of this. only to check in but for the servicing and the checkout. Typically the time is about half of this. More

Appt 2:00-no assistance 1 hr. Approached after approx 30 mins & then employee left to Lounge. Forgot me. Eventually I asked for assistance. Even then it was at least 10 mins before # on my car was replaced mins & then employee left to Lounge. Forgot me. Eventually I asked for assistance. Even then it was at least 10 mins before # on my car was replaced w #1. & Another 10ish before help. More

I did not have a good experience with this dealership, I had to wait by my car for an hour just to drop off my vehicle for service and that's with an appointment! had to wait by my car for an hour just to drop off my vehicle for service and that's with an appointment! More

Excellent job by all involved, especially by service advisor Mark Anderson. I was called as soon as my vehicle was ready, and when I arrived it was brought out right away. advisor Mark Anderson. I was called as soon as my vehicle was ready, and when I arrived it was brought out right away. More

Very dependable and professional in the maintenance they perform on your car. The service advisor explains things well. Service area very clean. The drop off and pickup was good. perform on your car. The service advisor explains things well. Service area very clean. The drop off and pickup was good. More