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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,023 Reviews

1,023 Reviews of AutoNation Toyota Irvine - Service Center

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August 21, 2021

I always receive outstanding service! Been coming here for several years. I would absolutely recommend AutoNation Toyota Irvine. More

by J.B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Cortez
Aug 27, 2021 -

AutoNation Toyota Irvine responded

Hi, glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Irvine. We appreciate your recommendation of AutoNation Toyota Irvine. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 19, 2021

Great service Eric was very good and help a lot More

by William.montero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez was very helpful
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2021

Took my RAV4 for maintenance and as always Manny Moreno teams did a outstanding job! Thank you AutoNation Toyota for a great Employee! More

by gabbyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Moreno
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

I bought my car at this dealership in 2002 and have had it serviced there for 19 years. The service has been consistently outstanding in every way and am thankful to know that my car is in good hands every More

by M. S. Cucchissi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kolb, Dan Fankhauser
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

Made an appointment on-line for a service (35k) that normally takes no more than 30 minutes. Arrived at dealership to find that I would have to wait 2 hours. After 2 hours, I went to the service rep t More

by Nino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark (Not sure which Mark)
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 19, 2021

As always I was in good hands here with great service and attention to detail! More

by Cconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cortez
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2021

John my service provider was excellent. Very clear in what I needed to have done to my car. I even came back 2 days later and he helped me out and answered my questions. Highly recommend autonation in Ir More

by Yateser9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John was very helpful
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi Yateser, thank you so much for your positive comments about John! We appreciate your recommendation of AutoNation Toyota Irvine and we hope to be of service again in the future.

August 18, 2021

i had an appointment and was checked in as expected. The service writer was very quick to do his job and get me on my way. Once the service was completed the service writer called to let me know and had no More

by tomw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Moreno
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 17, 2021

They do a very thorough inspection of my car and even took pictures. Let me know what work needed to be done and finished in a timely manner. Even got a car wash. More

by mel_allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naby
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 16, 2021

Although my car had less than 3,000 mile on it. I received a call from dealer service to bring the car for first 5,000 mile service. When I explained to the caller about the car millage, he responded More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Gonzalez
Aug 20, 2021 -

AutoNation Toyota Irvine responded

Hi Mike, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

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