AutoNation Toyota Irvine - Service Center
Irvine, CA
1,023 Reviews of AutoNation Toyota Irvine - Service Center
I bought my car at this dealership in 2002 and have had it serviced there for 19 years. The service has been consistently outstanding in every way and am thankful to know that my car is in good hands every it serviced there for 19 years. The service has been consistently outstanding in every way and am thankful to know that my car is in good hands every time I bring it in for service. More
Made an appointment on-line for a service (35k) that normally takes no more than 30 minutes. Arrived at dealership to find that I would have to wait 2 hours. After 2 hours, I went to the service rep t normally takes no more than 30 minutes. Arrived at dealership to find that I would have to wait 2 hours. After 2 hours, I went to the service rep to find that my car was ready and that I could take it without paperwork if I didn't want to wait longer. The service write was cordial and honest. The wait to have them rotate the tires and check the fluid levels was ridiculous. Will never book on-line with any repair facility again. More
John my service provider was excellent. Very clear in what I needed to have done to my car. I even came back 2 days later and he helped me out and answered my questions. Highly recommend autonation in Ir what I needed to have done to my car. I even came back 2 days later and he helped me out and answered my questions. Highly recommend autonation in Irvine. More
i had an appointment and was checked in as expected. The service writer was very quick to do his job and get me on my way. Once the service was completed the service writer called to let me know and had no service writer was very quick to do his job and get me on my way. Once the service was completed the service writer called to let me know and had no delays picking it up. More
They do a very thorough inspection of my car and even took pictures. Let me know what work needed to be done and finished in a timely manner. Even got a car wash. took pictures. Let me know what work needed to be done and finished in a timely manner. Even got a car wash. More
Although my car had less than 3,000 mile on it. I received a call from dealer service to bring the car for first 5,000 mile service. When I explained to the caller about the car millage, he responded received a call from dealer service to bring the car for first 5,000 mile service. When I explained to the caller about the car millage, he responded regardless of driving millage the new cars have only 6-free services within 2-years!!!!! I took the car and reported that driver side front door doesn't operate properly to close and need to be slammed the door to shut. After holding the car for over 6 hours in the shop nothing has been fixed and they reported this is normal! More