AutoNation Toyota Las Vegas

Recommended future service to be address. Before they do courtesy car wash that was a huge plus for customer service. Before they do courtesy car wash that was a huge plus for customer service. More

Mark was amazing, the check in was seamless, he kept me updated during the repair process. 5 Diamond 5 Star Service. updated during the repair process. 5 Diamond 5 Star Service. More

Wing from AZ, They knew i was on a mission to get a new vehicle. I appreciate the quick service much better than the other dealerships. vehicle. I appreciate the quick service much better than the other dealerships. More

The service was so quick and efficient. Greeted by friendly employees, treated respectfully. No delays. Greeted by friendly employees, treated respectfully. No delays. More

This dealership scheduled my car maintenance work whenever we asked and promptly took the car for servicing without delay. The dealership honored the coupons and did the needed work promptly. This is whenever we asked and promptly took the car for servicing without delay. The dealership honored the coupons and did the needed work promptly. This is the dealership that I recommend for everybody. More

On my first visit to this dealership, almost 3 years ago, I was impressed that they didn't push unnecessary work on me. However, I'm not impressed with my second visit. They misdiagnosed the noise that wa I was impressed that they didn't push unnecessary work on me. However, I'm not impressed with my second visit. They misdiagnosed the noise that was the purpose of my visit after not fully investigating the problem. I then asked for a transmission service. They managed to break the welds for the drain plug nut so that drain plug now just spins. They couldn't drain the transmission but also couldn't stop it from leaking. It did not leak at all when I brought the truck to them. They blamed the previous mechanic for over tightening the drain plug, but again, it was not leaking. The previous mechanic didn't break anything. This dealership then said it would be over $800 to replace the transmission pan to fix the leak, a problem that didn't exist when I got there, and I'd have to wait a day for parts to come in. I declined. In the end I was charged $190 for them to misdiagnose the original problem and then break my truck. The original noise was a loud clacking under acceleration or while facing up an incline, even when stationary. They guessed that something had broken lose inside the front, passenger side CAT. It was actually a failed spring inside the starter. The gear in the starter was free to slide forward and back, the noise was that gear bouncing off the flywheel. That could have ended very badly if a more thorough mechanic hadn't solved the problem. I will be replacing my transmission pan myself, with OEM parts, for less than half of what the dealership wanted to charge me to fix their mistake. More

I arrived early for 10:05 service appointment. I was given an estimated 2 hour timeframe for completion. I decided to wait in customer waiting area. Service was completed in just under 2 hours. Jo I was given an estimated 2 hour timeframe for completion. I decided to wait in customer waiting area. Service was completed in just under 2 hours. Jonathan Lobos and rest of service reps were very friendly. More

Scheduled Oil Change . Took over 2 hours. Don't know if I got synthetic or regular oil Paid almost $100 . Sticker on wind shield show return in 5000 miles ? Prior to this Took over 2 hours. Don't know if I got synthetic or regular oil Paid almost $100 . Sticker on wind shield show return in 5000 miles ? Prior to this visit all oil change were 10,000 miles More

Dereck was wonderful he showed us the car we were looking for,great service,we recommend it. for,great service,we recommend it. More

Great service. My wife and I came in knowing exactly what we wanted. The associate named Jonhatan Pineda helped us out right away got us in the car and we fell in l My wife and I came in knowing exactly what we wanted. The associate named Jonhatan Pineda helped us out right away got us in the car and we fell in love. He helped us through the whole process and after a couple of hours we left with a brand new car! More